Banfield Pet Hospital Complaints and Reviews

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Banfield Pet Hospital
Main address: 8000 NE Tillamook Street 97213 Portland OR
1-866-894-7927, 503-922-5000,
  • 1,125+8 mobile complaints
  • $310K claimed losses
  • $271 average
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  • 5 hours ago
  • Animal Services
  • Federal Way, Washington
  • Veteranarian Services
  • 2
  • 2
  • 21

I took my cat to Banfield for a routine cleaning and two hours later, received a frantic phone call from the Dr, that I should get down there right away because she wasn't doing well. The reality is that she had passed away and they couldn't revive her. She was perfectly healthy when I took her in, and I was told she was healthy, at the appointment. They could not explain what had happened. By ... Read more

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  • 22 hours ago
  • Animal Services
  • Newbury Park, California
  • Positive Experience
  • 1
  • 1
  • 14

I take my 3 dogs to the Newbury Park location in California. I only have Dr. An take of my dogs. Every time I go there the staff take such good care of my pets. They love going there. The staff always greets me with a smile and can't do enough to help me. They answer all my question with care and concern. As For Dr. An I love her so much for loving and taking good care of my pets. I would... Read more

Was this review helpful? 2 0

     

  • 2 days ago
  • Animal Services
  • Gastonia, North Carolina
  • Emergency Care
  • 75

I have a yorkie that was pregnant and due Oct.23 I took her in Oct.18 because she was jerking and seemed to be having sezure's I told them she was due Oct.23 they did not even look at her they told me to hold on a minute and came back out with a paper on welping they told me to take her home and make her comfortable that she was fixing to have the pups I asked was this normal because I have never... Read more

Was this review helpful? 4 2

     

  • 2 days ago
  • Pet Medicine
  • Highspire, Pennsylvania
  • Rabies Vaccination
  • 42

I sent this to the Pa Broad recently October 23rd, 2014 I am moving to Israel and bringing my wonderful loving loyal dachshund “Baby” with me. I brought her into the Banfield Pet Hospital first on September 24, 2014 and saw Dr. Kellerman who my Baby was all over her, kissing her and bonding with her new vet. I knew what I needed for the move since I use to fill out these forms for my late husband... Read more

Was this review helpful? 2 2

     

  • Oct 26
  • Pet Medicine
  • Bad Puppy Care
  • 48

We adopted a puppy from the local shelter about a month ago. A week after adopting her we noticed she had some stool with blood in it and a slight cough. We took her in and bought her a the puppy plan. Payed for it all up front.By the way I am going to add I am a nurse so yes animals are different but its pretty close so I am not completely in the dark regarding medicine. Anyway we were brought... Read more

Was this review helpful? 4 0

     

  • Oct 23
  • Animal Services
  • Dog Emergency Service
  • 43

My dog was injured back in June and was in severe pain and when I called Banfield for appt, it was a Monday, to get in that day or next day they advised no appts till later that week, Friday. I had to go find a new veterinarian for treatment. Same thing happened in October, my dog reinjured her back area and was in severe pain but Banfield advised they had no availability for an appt until the... Read more

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  • Oct 20
  • Pet Medicine
  • Tucson, Arizona
  • Veteranarian Services
  • 1
  • 1
  • 79

I took in a old homeless dog and a few months later it developed a bad limp on its hind leg. After Banfield milking me for appointments and x-rays the vet told me the dog needed thousands of dollars put into it and if i did not do it i was "A bad owner" and continued to guilt trip me. With my 4 children in the room i explained to the vet that my children need shoes and this was a rescue dog. I... Read more

Was this review helpful? 0 4

     

  • Oct 18
  • Pet Medicine
  • Roseville, California
  • Veterenary Negligence
  • 66

I initially observed the onset of behavior changes in my cat "Blu"., i.e., drooling, bleeding from the mouth, difficulty eating, weight loss, loss of appetite. I proceeded on 01/08/13, to take my cat to Banfield pet hospital, at which point a tooth cleaning led to a tooth extraction and other procedures totaling $l,056.82 including $322.40 for euthanasia on 02/14/13. A biopsy was never done as... Read more

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  • Oct 15
  • Animal Services
  • Willowick, Ohio
  • Cat Declaw
  • 3
  • 3
  • 80

I will never be going to banfield again my cat had a declaw done here and I insisted that she get the stitches not the glue and the dr said that's no problem just an extra charge.....received a call this morning that the stitches came apart...later found out I had been lied to by the vet and my cat was NEVER stitched. So she had to endure the sedation all over again which can't be good for any... Read more

Was this review helpful? 0 2
 
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