Banfield Pet Hospital - A 4 hour wait & $80 later for a bandage

A 4 hour wait & $80 later for a bandage

Feb 24, 2008

Banfield Pet Hospital complaint

Banfield Hospital 9585 W. Colonial Drive Ocoee, Fl

34761- WHAT A JOKE! I took a pet cat in for an emergency visit as instructed to do so by a prior phone call to this clinic. I was told to bring him in immediately due to a 1 inch open puncture wound to his chest. 2 hours later I was finally seen by a technician, 3 hours later I was seen by the doctor who gave me the wonderful news that my cat needed surgery and since they closed @ 5:00 pm services could not be rendered. If an assesment had been made 3 hours prior I could have spent the $80.00 @ a real place of treatment. Their motto is "Treating Your Pet Like Family" well this is one family you will never touch again.

Robin Clark

Winter Garden, Florida 34787

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