Banfield Pet Hospital - Banfield "Wellness Plan" a farce.

Home

Add a complaint

Latest Reviews

Consumer Reports

Company Reviews

Consumer Forum

Consumer Advocacy

Sample Complaint Letter

Affiliates

Recently Discussed

Atmcardactivationcentre@googlemail.com
Publishers Clearing House and ATM Frauds
Whirlpool
Whirlpool side by side leaks water from inside the unit
Restoration Hardware
Restoration Hardware Takes Pleasure in Frustrating Customers
Warner Health Care
Warner Health Care opinion - Medical Supplies
Circuit City
Circuit City Extended warranty is a ripoff.
LA Fitness
Treated as Felon by Managers
Sears
Sears misleading consumers!

Home » Consumer Reviews » SERVICE » Banfield "Wellness Plan" a farce.

Comments

Banfield "Wellness Plan" a farce.

Apr 19, 2008

Banfield Pet Hospital complaint

Write your Review »

They always manage to find billable items in spite of "the Wellness Plan."

I will be kind and state that what Banfield stands for is "the business of medicine is business."

Their charges are usurous, their staffs are inexperienced and if you see the same faces for more than 2 visits, you are lucky.

In questioning any of their charges, practices, etc., you are met with a wall of defensiveness. It is their opinion that you don't have the right to question either of the above. It leads to a shrill response from the doctor himself that is completely off the topic.

In one instance when I asked why they markup their drugs at over 300% and/or repackage known drugs so that you cannot compare their prices, the shrill response I got from the doctor himself was:

"How do you expect me to keep my doors open if you buy your drugs somewhere else?"

On another ocassion I simply asked how much a future surgery might cost and the reply was:

"I didn't go to vet school to argue price." The insinuation was that I didn't have the right to question their pricing, and if I didn't like it, go somewhere else.

By the way, the plan covered nothing.

More Banfield Pet Hospital Reviews

Discuss
Banfield Pet Hospital News

on our forums

Quote this article on your site | Views: 544

Comments (2)

1. Written by DoesAny1ReadNEMore?, on 25-06-2008 10:20

The Wellness Plan is very well laid out. Did you read it? Guess not. It is for PREVENTATIVE CARE! And besides, anything it doesn't cover you get at least 5% off with the minimum plan. It covers PREVENTATIVE things like routine shots, dental cleanings, office visits, and many other things depending on your plan. It isn't pet insurance at all. Pet insurance covers things like care after being injured. The Wellness Plan takes care of keeping your healthy pet HEALTHY! Also, we (employees) don't even get any discount on flea/tick prevention because Banfield sells all flea/tick prevention at the same price they buy it at. Lastly, the Wellness Plan must be doing well, it's been alive and healthy for over 20 years now with the majority of patients returning year after year.

Report

2. Written by Me, on 13-05-2008 20:28

In regards to the prices of drugs or other items (flea prevention, heartworm prevention) Banfield will price match any price you find in the market. Some places were you get cheap medications, you should be careful where these medications are coming from. Sometimes going cheap will make you spend more at the long end.

Report

Comments on Banfield "Wellness Plan" a farce.
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments