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Home  »  Consumer Reviews  »  Veterinary  »  Stay away from Banfield if you want a healthy pet
Stay away from Banfield if you want a healthy pet
Jul 6, 2008
Banfield Pet Hospital complaint by Meridge
For those who say "gee they get busy" try going to a GOOD vet and see how they handle being busy. You'll actually get good care--unlike at Banfield. They rush you into signing paperwork for their health plan (which people should know is good for ONE location--if you don't like that one you CAN'T just move to another one, they won't let you take the insurance). They then give your pet an unending list of needless tests every time you bring them in to justify the cost of the insurance. Yes, insurance makes sense, but only when you are working with a reputable vet. That would not include Banfield Pet.
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1. Written by Vangogh1, on 10-08-2008 07:47

SI; 

The Wellness plan can be transferred...BUT you start the year ALL over with charges. So, if you were already halfway through the year...you'd start again. That's NOT right.

2. Written by Brittany, on 05-08-2008 16:21

Also, before Banfield does anything not included in your plan they give you an estimate that you have to sign giving them consent. If you don't feel they are neccessary then don't sign it. Who is the vet here? You or them?

3. Written by Brittany, on 05-08-2008 16:17

What Banfield offers is NOT insurance. It is a payment plan for the care outlined for each specific tier they offer.

4. Written by sandy, on 01-08-2008 21:12

Where I take my lhasa apso - Banfield in Oxnard, CA - everyone has been very pleasant. Now I realize why------------they're a bunch of thieves. I've been bringing my dog there for almost 7 years & paying for that useless Wellness Plan. What they do is run a very long list of procedures that they did on your dog (most of which are unnecessary) - usually runs about $600. Then they say - or you can get a Wellness Plan for $450. Without thinking - you opt for the plan. Still, with the Wellness Plan, they still add endless charges that are not covered. Plus the cost of pills they "give you". Walmart charges 1/4 the price for the pills. The truth --- they're money hungry vulchers. Also, they've been giving my dog endless vaccinations. My dog was due for the Bordetella & Lyme vaccines next month. I called them up to ask if these vaccines were necessary. Someone called me back saying NO!!! My poor dog was having unncessary vaccines for 7 yrs. They are sooooo cruel.

5. Written by si, on 19-07-2008 23:50

The Wellness Plan can be transferred to any other Banfield location free of charge, regardless if you're unhappy with a specific office or you move, the plan is transferable. 

 

But as the others said, it is preventive care, including vaccines, office visits, a heartworm test, and fecal exams. Other services receive a discount, but are not necessarily covered.

6. Written by UH....., on 18-07-2008 14:27

Its not insurance. Its Preventative Care. If you would of actually read the paper, you would know that. And they don't do tests to justify the cost of the "Insurance" i.e. Preventative care Plan. It is up to you, the owner, to decide whether or not you want to do them. Pets cant talk. Bloodwork/xrays/etc can talk for your pet.

7. Written by hello, on 06-07-2008 20:32

Hi just wanted to repeat this fact just for the 1 millionth time. ITS A PREVENTATIVE CARE PACKAGE NOT INSURANCE. You may have missed that since you missed the portion of the contract that states the plan is for that certain location only.. Is everyone a perpetual victim?

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