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very poor service

Jun 5, 2008

Banfield Pet Hospital complaint

I am another unhappy customer of Banfield. My Cocker Spaniel was diagnosed with cronic ear infections and was going deaf. I needed to buy all this extra meds for him. I declined and took him to my old vet. He had alergies, which all the symptoms have disappeared since taking the meds my "real" vet gave me. Now they tell me his teeth are very bad and he has a heart murmur. But his ears are fine. I just cancelled my wellness plan, but still owe them money, they say.We'll see if they get it! Dianne Bauer, MI

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Comments (1)

1. Written by Dear Dianne, on 11-06-2008 22:48

You can cancel your OWP that is your right, but guess what sweety, if you don't play it will just go to collections.....you aren't pulling one over on Banfield. Joke will be on you when it shows up on your credit report.

ALOT of Cockers have cronic ear issues, it par for the breed.

Also you mentioned you went to your "real" vet?? If he is so real .....why didn't you go to him in the first place, or are you one of the pet parents who go to doctor to doctor until you fine an answer you like?

Shame on you....

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