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Banfield did not renew my Banfield Charter (franchise) hospital even though I had done everything they asked me to do. My hospital was successful and well run with three very good doctors. When it came time to renew my charter they refused and moved in the next day and...
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#1117912
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Called today regarding my baby's ear infection. Talked to Haley in the Hilliard ohio location. She was extremely rude!! I am asking about his follow up appt where they are also doing a cleaning and we would like to have our dog chipped. She interrupted me and said "I...
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2.4
#1116937
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Banfield pet hospital scammed me out of almost $300.00 by convincing me to purchase a wellness plan that says if you cancel within 4 days you get your money back. NOT TRUE , Nothing but LIES, lies and more lies. Their site says free office visit for new clients . But...
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Anonymous
Anonymous

If you cancel within four days, the only 'fee' is asking you to pay for what was done. It is the same amount you would have paid originally without signing up for a wellness p...

#1116784
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Banfield Pet Hospital - Total RIP OFF

Banfield Pet Hospital
#1111989
1.0
Details
Charhed $300 for an ear pack for my dog's ear infection, came back 10 days later and they wanted to charge for another vusut. Drs suck dont know what theyre doing and care onlybabou $$. Was promised dr would call me twice, never heard from him smh. Avoid this place like the plague and find a local vet w better ratings!
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Banfield Pet Hospital - Inconsiderate and unprofessional

Banfield Pet Hospital
#1099633
1.0
Details
Not able to do procedures. No notification already rescheduled once.. personnel could have cared less about it. Took off day of work to get this done for my pets. Supervisor wouldn't even address made meek tech do her dirty work.
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Banfield Pet Hospital - Banfield nightmare

Banfield Pet Hospital
#1092272
1.2
Details
Thieves,abusive,and justfies it.
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Banfield Pet Hospital - My 5 year old dog DEAD

Banfield Pet Hospital
#1087425
1.9
Details
Due to the mismanagement of the vet, my dog is dead. For wellness event...OK. For anything else, please take your beloved pet to a real veterinarian. They don't listen to your concerns, they are more concerned for charging you for services not covered under the wellness plan. They are pet cemetery.
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After treating my dog for several months and getting me to sign up for their wellness plan they diagnosed my 7 year old beloved dog with Diabetis, every time I went they changed the dosage, after 3 months they said we made a mistake she does not need insulin, only to...
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I didn't like
  • Negligent vet who did not test my diabetic dogs blood
#1113133
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I've been a loyal customer for years bringing my Shi-poo to Banfield Pet Hospital in Bridgewater NJ and it is absolutely terrible. Not only did they convince to get the pet insurance, it didn't even cover anything! Waste of money. And when my dog had an emergency when...
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My 9.5 year old dog had 2 masses that needes to be removed, 1 was cancer and hip x-rays bevause she has hip dysplasia. We put her on a wellness plan so they could be removed during her dental cleaning. I've worked at other Banfield locations for a total of almost 4...
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2.0
#1107488
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Mi nombre es Amada Garcia hace poco llame para u a cita para mis perritos Max y Bruno para vacunas pero resulta que le hicieron dos procedimientos sin mi autorizacion el de limpiarles los dientes el resultado fue que a Max le hizo reaccion a la medicina luego me...
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3.1
#1107480
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My dog has gotten great care at Banfield for over3 years. That being said - their customer service and billing offices are the worst. The billing office has some of the rudest people that I have ever dealt with. You cannot no way no how cancel your policy - especially...
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I liked
  • Staff
I didn't like
  • Asked me to drop off my dog at 7am for dental cleaning
#1100515
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I had been a client at another location for years and moved 45 mins away. Wanted to get a non medicated ear flush that my old location said I could get at the one near me. I called the Wellington location excited to be able to pick it up closer. With 2 beagles, this is...
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1.8
#1094279
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Contact Banfield Pet Hospital

Mailing Address:
Banfield, The Pet Hospital Headquarters Addre
8000 NE Tillamook Street PO Box 13998
Portland, OR 97213
Phone:
(866) 894-7927
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Banfield should advertise that they have incompetent veterinarians who can't manage pets with any issues outside of vaccines and dental care. I have repeatedly had to wait for med refills to be sent to the pharmacy, had to call multiple times for the same prescription...
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Anonymous
AnON

If you thought your pet was having a stroke, you should have gone straight to your nearest emergency clinic. Banfield is not an emergency clinic and they are not set up for ma...

1.1
#1088149
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