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Three Words CLASS ACTION LAWSUIT My friend stopped working there because she admitted they did things to the animals so that ppl would return with the pet and shell out more money. Now my pet is sick after a blood test. It is sickening what they are getting away with....
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11 comments
uplate
#401012

Has your friend ever spoken to you about a vet or vet tech using a dirty flea comb to purposely infect a pet with fleas or flea eggs? Great way to ensure a repeat visit!

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Review
#247973 Review #247973 is a subjective opinion of poster.
Banfield Pet Hospital sold a medication to me at 21/2 times the retail price after not having any idea what was wrong with my dog. The vet did not even do a set of vital signs on her and then prescribed a strong painkiller. When I got home, I noticed the box of...
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5 comments
Banfield Pet Hospital
#310743

Anonymous,

We are sorry to hear that you are not satisfied with your experience, and we'd like the opportunity to address your situation. Please give our relations team a call at 877-500-2288.

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Review
#247598 Review #247598 is a subjective opinion of poster.

Banfield Pet Hospital in Stone Mountain, Georgia - Banfield Pet Hosp/Fayetteville, Ga

My pet was seen on July 4 for a small procedure. I was not given any information from the attending doctor nor was I told what they did or how my pet acted afterward. I was not contacted after the procedure, I had to call to find out if she was okay. The following day I had to carry my pet to her regular vet. because she was in so much pain. If I had a sick goldfish, I wouldn't carry it to a Banfield Pet Hospital, I think this place is a joke!! They need to be closed!!!!!!!!!!!!!!!!!!!
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6 comments
Anonymous
#311885

Were pain killers prescribed to go home after the procedure?

Banfield Pet Hospital
#311857

On behalf of Banfield, I want to apologize if our communication regarding follow-up care was not as clear as it could have been. We certainly want to help our clients provide post-visit care. If you have any further questions, please feel free to call our Client Advocate Team at 877-500-2288.

Anonymous
#311702

I agree with the thought on this persons complaint. No real details...and we are on a site that promotes the worst of situations.

(Opens the door to negativity and advocates it! lol)

Anonymous
#311701

As this poster has not really given much of any real information, I am inclined to go with the unreasonable people side. My bet is this person is probably an *** and posted this as their odd attempt at vindication. I give 2 thumbs down on this one!

Anonymous
#311659

I am glad your pet was able to receive the care she needed at her regular vet, but people need to remember there are two sides to every story. There are two types of people who comment on these sites: those who have had a truly horrible experience or those who are truly unreasonable people.

We don't know which type this poster is. :)

Anonymous
#311142

I agree!!

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Review
#247111 Review #247111 is a subjective opinion of poster.
Banfield presented me with an estimate over $500.00 to evaluate why my Shepard Mix was ill. I asked them to do a simple blood test, which combined with the office visit came up to $94.00. I was given a prescription which cost $94.00. My dog died 72 hours later. I...
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4 comments
Anonymous
#309085

I am so sorry for your loss. Unfortunately, the medication cannot be re-used once it leaves the pharmacy and that is why there are usually no refunds with this type of stuff. Is is possible that some of your anger is misplaced?

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Review
#247106 Review #247106 is a subjective opinion of poster.

Banfield Pet Hospital in Columbus, Ohio - First Shield is HORRIBLE and so is Banfield

I normally use Frontline on my dogs but Banfield in Petsmart recommended First Shield for my 3 small dogs. WORST mistake ever- within an hour my Chinese Crested Powder Puff started crying, wouldn't come out, was obviously in pain and developed a sore on his leg! I took him to Banfield who charged me $155 to tell me there was no reason for him to be acting this way!! I have filed a complaint with First Shield. This is unacceptable!! AND my other 2 dogs still have fleas...$200 later. I will NEVER use First Shield or Banfield again!
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1 comment
Anonymous
#308699

How is firstshield going to cause a sore on the leg? Doesn't make sense. Sounds unrelated.

Review
#247025 Review #247025 is a subjective opinion of poster.

Banfield Pet Hospital in Los Angeles, California - First Shield Trio

My 2 year old Shijon got burned so bad by this product. Do NOT use this product on your beloved pets. After appling this product my dog was so restless. He couldn't get comfortable his tail was down and he just wanted to be left alone, this is not like my dog at all. I didn't know what was wrong with him until I was petting him and he ran from me. I looked at the area where I applied this product to find a deep wound the size of a quarter. He will not let me touch it to see how bad it really is but from what I can see it looks like this product ate through several layers of his skin. I immediaetly rinsed him in cold water and am watching him closly as my vet is closed today for the holiday.
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3 comments
Anonymous
#312234

id contact your state board of pharmacy, the EPA, and possibly even your state board of veterinary medicine. They need to know about these reactions...

Anonymous
#312216

This product had the same reaction on my blue heeler, as far as I am concerned I will never use it again. I decided to try a 2nd time, since the vet was saying she may have out grown the affect, well she didn't.

And to first shield, judging your comment, you must work for the product manufacturer or banfield corp. The "ingredients" are what we purchase the product for.

If 1 inert ingredient doesnt mix with my dog i'm not going to use it again. And everyone please remember pesticides are dangerous, these are all different versions of Nerve agents for the most part.

Anonymous
#308695

I see hundreds of pets go on firstshield every year and have ever only seen one pet have an adverse reaction. It's not a problem with the product or Banfield.

Your pet probably just had a reaction to one of the ingredients. It's very rare.

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Review
#246958 Review #246958 is a subjective opinion of poster.
Loss
$50
Banfield in Corona CA, was a very nice place with Dr Flores, very empathic Dr but the new guy Dr Jeff something is a thief. He will gouge every last penny from you because he is riding on your affection for your pet. He does not care about the animal and only cares...
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7 comments
West
#358407

Took my beloved White German Shepherd in there yesterday after a bad reaction to Frontline Plus. Normally I get Comfortis from them but wife picked this up in Costco.

Big Mistake, Vomiting, Fire hose runs. He needed help.

Was it cheap? no, Did they up-sell? maybe but in the interest of the dogs health.

Did I receive good care? Yes! they took me right away and I felt Dr Flores covered all the bases. Filled him with fluids and sent me home with meds saying they would call today to check on him.

I like the people in the front as well.

It isn't easy to treat an animal who doesn't tell you what is going on. I don't know much about the other guy but Dr Flores is still around and I wouldn't hesitate to use him.

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Review
#246802 Review #246802 is a subjective opinion of poster.
took pet to bandfield pet hospital for comp. exam. pet there 9 hrs. no call go to get pet nothing done. no report. never seen vet, in 3 years i have been taking her to bandfield. wish to cancel pet insurance as of now 6-27-11 i have had insurance on pet for 8 and a...
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5 comments
Anonymous
#307685

The hospitals ive seen are all quite understaffed. A friend of mine reports that getting any overtime is a big no no.

I suspect a 9 hour nothing had a lot to do with the lack of appropriate staff vs ill pets and emergencies. Just sayin

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Review
#245711 Review #245711 is a subjective opinion of poster.
Loss
$130

Banfield Pet Hospital in Modesto, California - Banfield killed my cat

I've had a Banfield wellness Plan for my three cats for three years. All 3 cats were from same litter, 3 yrs old, very healthy and happy. It was time for thier yearly physical and vaccinations. The Vet checked the female,13 pounds, playful and healthy.The vet took her in for blood draw and vaccine. The vet assistant brought cat back and put her in her carrier, then the cat seized and died. Vet stated he did not know what happened, Took remaing 2 cats and dead one home immediately. Never going back after 12 yr relationship with Banfield and vet.
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4 comments
Anonymous
#307728

Did they over-restrain the cat and stress her out? Doesnt at all sound like a vaccine reaction.

Anonymous
#307706

*killed your cat. Sorry weird autotext correct

Anonymous
#307705

I don't see how it's the vet's fault if all he did was draw blood and give vaccines. Maybe your cat had a vaccine reaction?

Even if that was the case, it's not the vet's fault. Explain how you think the vet lies your cat

Anonymous
#305342

Id very much consider contacting your state board of veterinary medicine. They will conduct a complete investigation.

I am very sorry for your loss.

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Review
#245504 Review #245504 is a subjective opinion of poster.
banfield pet hospital inside Petsmart in Lewisville Texas is not the place to take your dog or any other animal if you love your pet.Dr, San Joy told me my 3 pound poodle had a ant *** between her toe. I kept taking her back and was told the same thing. "it would not...
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6 comments
Banfield Pet Hospital
#305295

Anonymous,

We are very sorry to hear that your visit to Banfield has left you feeling this way, and we hope your poodle is doing well.

To help us better understand your situation, please call our Client Advocate Team to discuss your experience. The number is 877.500.2288. Thank you for your feedback.

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Review
#245236 Review #245236 is a subjective opinion of poster.