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I have worked as a "PetNurse" for Banfield for almost a year and a half now. In that time that I have been there, I have seen many of the things everyone on here is talking about. Granted, every hospital is different, just like a private practice.. When I was hired, I...
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9 comments
Anonymous
#287541

And one other thing.. pulling up the best treatment for the pet is called good medicine. The one time that trail mix eating Pet isn't offered bloodwork, it will turn out to be stomach cancer and the client will be devastated later on and want to know why we DIDNT offer bloodwork. MUCH better medicine to OFFER what is BEST for sick pet and let the OWNER decide what they want to do with the best advice from the vet.

Have you ever seen House? Is it EVER the first thing they test for? NO but they run tests until they figure it out. Owners can always elect "CONSERVATIVE THERAPY" which basically means, treat symptoms and wait till it gets worse or goes away.

If money is tight, ask your vet for options. Don't be scared to ask them why they want to do a certain test or to make them go in steps instead of running everything at once. And make sure you UNDERSTAND the cost, result, and implications of everything BEFORE they proceed.

Take control of your pets health! You are responsible for them!

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#228335 Review #228335 is a subjective opinion of poster.
Banfield Pet Hospital - Worm Shield
Banfield Pet Hospital - Worm Shield
Banfield Pet Hospital - Worm Shield
I took my 17 mo old Papillion to Banfield Vet on 3/3/11, he was in good health, per the documentation I have. All he needed was a Rabies shot. He got his Rabie shot, but also other shots he did not need. The sold me Worm Shield for a Heart worm preventative, he...
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23 comments
Anonymous
#1020608

My 10 year old came to bring our dog to the vet this past weekend. Our dog only leaves our yard to go to the vet to get his rabies vaccine every three years, otherwise, he is home in our acre property running around and playing.

The vet tech came in the room and basically told us if we cared about our dog we would give him every single shot and treatment they suggest. My son turned to me and whispered in my ear "she's the salesman here right?" Yep. They care about the $$$$$$ not the dog they see once a year!

They said call if the dog got sick, I called because he was dry heaving all night long, they said call back if he has a seizure. :(

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#228080 Review #228080 is a subjective opinion of poster.

Banfield Pet Hospital in Golden Meadow, Louisiana - Truly pissed customer and never going back

I been going to banfield for about 5 years now. The service was good they treated my dog nicely and the price was reasonable. Last year i added a pitbull to the family so now i had two dogs going to Banfield up until after i went for his yearly check up. I called to check how much the price would be when i get there the service was terrible i waited almost an 11/2 before the doctor came in an upon that the price that i was quoted was not what i was being charge. I had to cut up in order to have them knock down the price and complain about the wait. Up until now i had no problem, but please believe they will not see me r my dogs i completely transfer their information to another vet and told the vetereian they will not be getting my services any more.
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2 comments
Anonymous
#304577

:( I got 3 dogs and aound 6 months or more Banfield been charging for services my dogs have not received, when I questioned the customer service I was told why you worry about you are not paying for it the Insurance is I was very *** with their answer and I told them that is not the point since the Insurance I have for my dogs the price increase every year and I do paid for it. Yes the service has been bad they need more doctors at the Bandfield I go there is only one I waited 3 hrs for my dogs to be seen.

Banfield Pet Hospital
#266765

We're very sorry to hear about your most recent experience at Banfield. We strive to provide our clients and their Pets with high quality medicine and exceptional client experiences on every visit.

We apologize that your visit to one of our hospitals was unsatisfactory. To address your specific concern, and to help us improve our overall service, we would appreciate it if you would call us at 1-877-500-2288 to discuss what happened.

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#227955 Review #227955 is a subjective opinion of poster.

Banfield Pet Hospital in West Palm Beach, Florida - Banfield....waste of time!!

Banfield Pet Hospital at Boynton Beach, FL is a complete waste of time! Let me tell you the horrible experience my husband and I had there today when we brought in our Dog and two cats for vaccines. I will just say, all they care about is the money!! We waited 1 1/2 hours in an exam room (that had no air flowing through the vents) with all three pets to only have them come in and tell us that due to an emergency (another Dog had a panic attack while grooming)all appointments were put to a halt. When I asked her what did she meant by put to a halt we have been waiting so long, she replied if you still want them to be seen you will fall into after hour charges and it will cost you more. So if I agree to pay more the Vet will see them? But I thought all scheduled appointments were "put to a hault", not cancelled? They wanted to charge us more after the incovenience i already experienced?? Why would they put all scheduled appts on hault for a Dog that had a panic attact and was already been taken home by the time the Vet assist came in to talk to us? I walked out before telling her a thing or two and vowed never to go back there again!!
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#227774 Review #227774 is a subjective opinion of poster.
From my experience, Banfield is a total rip off and have horrible pet care. Not only did was my dog treated for liver failure when he simply needed an antibiotic, but a 3 lb puppy (chihuahua) was given Giardia, Corona, Levo, Rabies, Bordatella, Distemper Parvo HA &...
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#226852 Review #226852 is a subjective opinion of poster.
I wish I could give them zero stars. NEVER will I bring my dog back to the Leesburg location. Banfield as a whole is a great corporation, but the Leesburg facility is despicable. I brought my 18 month old bulldog in for a check up since he was having diarrhea -- he...
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#226216 Review #226216 is a subjective opinion of poster.
Loss
$310

Banfield Pet Hospital in Las Vegas, Nevada - Banfield Screws up Once Again, save yourself trouble

Update by user Mar 09, 2011

I feel bad about calling them dumb, I\'ll change it to uneducated or uncaring.

Original review posted by user Mar 09, 2011

I wouldn't recommend this hospital to my worst enemy! Do anything to stay away from these greedy, dumb, rude people!!!! I took my pet for a free check-up. The vet didn't even look at him but recommended multiple tests done. I said sure (since I was saving $ on the exam). After a while I didn't hear back and had to force them to tell me the results of the tests which led to them changing their tune so many times. First there's a malignant tumor, then it may be benign, then it may be a pimple we won't know unless it's removed and tested again...well why would I get testing done if they weren't going to tell me anyways. Now they're trying to sell me on the surgery which the vet admitted earlier she couldn't do. Any questions I have are ignored. I call and call again they say the vet's in surgery (all *** day!) and they don't call back like they say they will. Even if they did I know they can't answer. They must have the most uneducated vets available. SAVE YOURSELF THE TROUBLE DO NOT GO THERE!!!!!
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3 comments
Anonymous
#287061

Thank you very much, I did find a new vet and he said he gets a lot of complaints from banfield's former clients. He said no surgery needed, gave him a shot and it's been 2 months now; the bump is gone, everything is perfect.

If anybody is looking in vegas I's recommend Civic center clinic. Dr. Goldman was very warm and the cure cost less than half of Banfield's fake diagnosis.

Banfield is A MONEY HUNGRY NASTY HOSPITAL WITH UNCARING EMPLOYEES, STAY FAAAR AWAY!!!! Jerks!

anonymous3
#259416

Understand your frustration! Caring for your pet shouldn't be that hard. Hoping you found or are looking for a new vet.

Best of Luck!

kokobutter
#258582

This is my first review, I'm sorry if I came off hostile. I am just super steamed they wasted weeks of my time trying to get appointment, get results, get answers all for nothing. I was nothing but nice and courteous to them and they end up ignoring me.

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#225887 Review #225887 is a subjective opinion of poster.
I understand this is a corporation, but if they truly love animals, they should have that paramount in their treatment, and not the almighty dollar. I went in for an injury with my pet and was forced to wait 2 hours. When they saw my pet, they prepared a treatment...
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5 comments
Anonymous
#282871

BANFIELD IS NOT IN ANYWAY WHATSOEVER THE SAME COMPANY AS PETSMART. TOTALLY SEPARATE COMPANIES.

If you got the physical exam, you need to pay for the exam, no matter how you feel about the treatment plan. The vet and nurses are not volunteers, interestingly enough, just like you, they need money to be able to eat and have a place to live.

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#224855 Review #224855 is a subjective opinion of poster.
Our cattle dog fractured his hind leg. We took him to Banfield and they did x-rays and casted his leg. Our dog received some pain killers also. They explained that we should try to prevent him from running around We were told to come back in 6 weeks and scheduled...
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4 comments
Anonymous
#279031

They said 6 weeks?! Wow...

that's a long time...

it should have been checked and changed a lot more frequently than that! They really messed up

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#224642 Review #224642 is a subjective opinion of poster.
Our dog passed away after being with us and Bansfield for 15 years. When we called to cancel our Wellness Plan, we were told we could not cancel due to our contract wasn't up until August. Really?! Because he was an older dog our services used were more than what...
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6 comments
Anonymous
#460787

"Wait With Dog" obviously works for Banfield.

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#224368 Review #224368 is a subjective opinion of poster.