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Banfield Pet Hospital in Phoenix, Arizona - Recent Vet Visit @ Banfield
I have been bringing my pets to Banfield for the last 10 years. I used to feel that my pets received quality care at a resonable price but in the last couple of years it seems all they care about is making more money. Here's my complaint. Recently I took my Chihuahua to the vet because she was constipated and in pain. They recommended x-rays, blood work and a urine testing, etc. Originally they wanted over $600 to diagnose what I already knew. Eventually they removed some of the tests but my bill was still almost $500. They sent me home with medicine which was 2 days ago. She still has not had a bowel movement and is still in pain. I guess what upsets me most is they made me feel that if they didn't do the expensive tests they couldn't diagnose and treat her. Whatever happened to starting simple? It was apparent that she was constipated so why didn't they charge me the office visit and send me home with the meds to see if they worked, if not then have me bring her back to do the expensive tests? Bottom line is I feel that Banfield plays on the emotions of the pet owner making them believe they have no choice if they want to help their loved one.
Banfield Pet Hospital in Mattoon, Illinois - Confused in Carolina
We had a 7 year old Cocker prior to the new 4 month old we have now. Abby unfortunately died from a genetic issue. With the new puppy we wanted to have a little peace of mind and decided pet insurance would work. So far we're pleased with Banfield but just questioning the good ole' boy syndrome. Scheduled a spay and the repair of cherry eye. Liver enzymes to high must go to specialist for ultra sound. (not covered by insurance) Did so with negative results. We feel it was $343.00 wasted and also feel ripped off. Ask questions!
I have been taking my cat to the Banfield on Ponce De Leon in Atlanta now for 6 months. I have taken her once for a comprehensive exam plus a round of vaccinations, then had her teeth cleaned shortly after. Since her dental cleaning, she has had a red spot under her...
Banfield pet hospital.
Second times a charm as well..I sat for over an hour my first visit..now tonite these people make me wait again for an hour..the assistant comes in and says " on sorry the vet is on the phone with an emergency call" ok thats fine..bUT WHY MAKE ME WAIT AN HOUR FOR HER!!!!! I AM PISSED AT THIS JOKE OF AN ANIMAL HOSPITAL..clearly they have no repsect for anyone waiting..they have there little camera in the room..they can see I was geting pissssed waiting..and I go out the door and the dizzy blonde at the couter says thanks for understanding..this is the worse vet I have been to..One vet..no time..no communication.dont waste your money people in woodstock,ga..all I wanted was a simple "were too busy". nothin. only two dogs on monitor in line..look for yourself..they cant handle visits.
Banfield Pet Hospital in Fresno, California - Banfield Animal Hosp.-Dirty needles caused staff infection
Took two of my dogs to Banfield A.H. in Fresno, Ca. for their yearly vaccines. Dr.gave 2 vaccine injections to each dog. All 4 injections were done using the same syringe and needle, filling the syringe for each shot by drawing vaccine from 2 half full bottles he had carried into the room with him. At the injection site of their 2nd shot a large lump arose on both dogs. The Dr. thumb rubbed the lumps and said it would help dispurse the vaccine. About 2:am one of the dogs was crying and woke me up. It was obvious that both dogs were not doing well and the lump on one of them had more than doubled in size and was oozing blood and pus. I took them both to the 24Hr. emergency center for animals where they were tested and then treated with antibiotics. I called Banfield to inform them of the situation the next morning, they told me to bring the dogs in at 3:15 that afternoon, in which I replied, "If you were the only Vet within a hundred mile radius, I'd make the drive before I'd bring another animal there to be treated "
Banfield Pet Hospital
Recently, I decided to take advantage of the free exam for my pet. My lab needed a mass removal for a skin tag on his elbow. I got quoted $400 to remove it. At a local, true, Vet clinic I got it done for $150. Anyways, that is not even my biggest complaint. At the free exam they tried pressuring me into scheduled the appointment. I said not now, I need to check with my Fiance on a best time to schedule. A week later I get a call to remind me of my appointment. So they basically scheduled it for me anyways. I called back and cancelled, and said I would call back if I wanted it done. Well, a month later, I get another reminder call for my appointment the next day! Really?!? I have never seen a place schedule appointments without asking first. Finally, I called back telling them that I do not want their services. I gave Banfield a chance, and they failed in my eyes
Banfield Pet Hospital, the "Jiffy Lube" of animal healthcare
Just got a call from Banfield today. We had to put our 14 yr old cat down awhile back. Banfield now wants me to pay the rest of of the years health insurance in one lump sum. For a dead cat! In humans this is called "Medicare fraud". To continue to bill insurance for a deceased pet is cruel and heartless. Banfield is the "Jiffy Lube" of animal health care. Draw them in, rack up the charges and keep making them pay even after death. Please take your business elsewhere. You, and your pet will be better off. Thank you.
We took in a stray kitten. We took her to Banfield to get her spayed. She was in heat and going out when she had her initial exam. We scheduled the surgery for 2 weeks out to be sure she would be out of heat. When I dropped her off for the surgery, the estimate...
Banfield Pet Hospital in Baltimore, Maryland - First Shield Trio / Banfield Vet
We have a show quality (neutered) 9 year old male Springer Spaniel who has always been healthy. We have always used Frontline flea and tick treatment with excellent results. The product does what it claims to do. We went to Banfield Vet to buy Frontline but were told that they no longer carry that brand. Instead, they sold us First Shield Trio. After one applicaton we noticed what appeared to be circular burn marks on the three areas each at least 3" in diameter where First Shield was applied. His hair is discolored and permanently burned. Hair has not grown back there in over 3 months. Banfield began selling First Shield when Costco and other retailers began carrying Frontline and where Frontline no longer required a RX
Banfield Pet Hospital in Columbus, Ohio - Banfield is a rip-off
I bought my dog in b/c his allergies were acting up. He was fine just a little rash. In the last three weeks I have been to the vet 4 times. My dog is now really sick and has lost 15 pounds. I have paid over $750 and he has just gotten worse. They now have him on 16 pills a day plus sprays and eye drops. The funny part is I put aloe on his skin and it cleared up in two days. Don't let them rob you and make your best friend deathly sick. Theses people are CROOKS!
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