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So I know this one is a fairly minor issue compared to some but I'm still pissed none the less... Now normally I'm pretty pleased with banfield, its just the one doctor this time that has upset me... I took my dog in for a weird rash on his ear that caused it...
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5 comments
Anonymous
#233875

It only takes 1 (ONE) flea for your pet to consume to get tapeworms. So even if it wasn't an infestation....

all it takes is one. And that one may have had been consumed BEFORE you took your pet initially. That's why flea prev is recommended on a regular basis.

And you should be checking for fleas regularly too. Even if your pet only goes outside to potty, it can get fleas.

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#209123 Review #209123 is a subjective opinion of poster.
Loss
$160
Long story. I moved here from the midwest where I had very intellectually, sound, competent vets. I took my dog to petsmart to buy treats and I saw the banfield office in the back of northway mall, which the store is located in. My dog needed shots and a general...
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1 comment
Anonymous
#216134

"Mohammed,said that he wasnt qualified to treat this problem and sent me to another clinic"

LOL, eye stain is a very difficult, risky, and technical procedure that should only be performed by licensed veterinarians

Review
#209004 Review #209004 is a subjective opinion of poster.

Banfield Pet Hospital in Dallas, Texas - First Shield is horrible!

We got First Shield from Banfield (Plano, Tx) instead of Frontline. Our 5 year old (perfectly healthy) Golden Gracie Mae started having these really weird spells where she couldn't her feet under her. Almost like a seizure but she didn't get ridged or foam at the mouth. I took her into Banfield (Garland, TX)described the weird symptons and they suggested she go on a diet. OK, she hated the diet food but she did lose 10 pounds. BUT she was still having these weird spells about once a month. Hum? Gracie had another pretty severve spell & I took her to a different vet in our area. GUESS WHAT - FIRST SHIELD HAS A REPUTATION FOR CAUSING SEIZURES. Holy *** Banfield gave me the product and couldn't diagnoise the problem. Really? If you have this product- throw it away!!!!!
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2 comments
Anonymous
#217021

First Shield is actually the product called Vectra which tons of other clinics sell as well as 1800 pet meds and others. First Shield is the Banfield name for it.

Any flea control is known to cause seizures, especially any over the counter ones, the cheap kinds. Every pet reacts different to it.

There is loads of research out there on it all, just google it.

I think $$ is all that matters to anyone.

Anonymous
#216265

um, they push a flea topical that is made inside the Banfield corp headquarters in Portland Oregon. They don't stock any others for their vets to Rx.

It seems that their cost is lower, since a subsidiary of Banfield/Mars makes the product, therefore they make more $$. Afterall, isn't $$ all that matters in business?...

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#208512 Review #208512 is a subjective opinion of poster.

Banfield Pet Hospital in New York, New York - Banfield Plays Games!

When people go to Petco with their puppies for the "luv my pet" shots here on Staten Island. The vet doing the shots always tells them "the shot record is no good, we must do all the shots all over again." My doctor said "it is a old trick to make you get all the shots." This has been going on for years on Staten Island. I know the vets only get paid 20% of each bill so they want to make money but please have mercy on people. This is not fair "who can afford to own a dog?"
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3 comments
Anonymous
#216555

first off, Banfields are inside of PetSmart, not Petco. Second, banfield doesn't do "luv my pet" clinics.

The closest thing they did do where vaccine clinics and those stopped about a year ago. So if you are trully at a Petco for their "luv my pet" clinic which they have, you have mixed up your clinics.

Anonymous
#215983

I moved to another county and here is what happened--My dog became lost and teh tag was on my pet, so the person who found her called banfield. They had lost all traces of my dog and her affiliation to me, so they had to go to a corporate line in order to just find out she belonged to me....My neighbor is having problems with them in a class action lawsuit

Gina718
#214884

:x

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Review
#208490 Review #208490 is a subjective opinion of poster.

Banfield Pet Hospital in Livermore, California - First Sheild flea control

I have used advantage flea control for years on my dogs. Went to banfield vet since it was more convenient than my vet. Was told about first shield flea control and they stated it was as good if not better than advantage. I was skeptical as one dog has severe flea allergies and I told banfield this. Still, they assured me first shield would work. Have used it 2 months in a row now and dogs are still scratching. Dog with allergy is now on prednisone temporarily due to the fleas, and my little papillion is going bald due to the scratching and chewing. Going back to the advantage and will not chance using anything else again. My poor fur babies don't deserve to be this miserable. Daughter also has tried first shield on her dog for 3 months and still has flea problems so apparently the BS line of "it may take a couple of months of application to be completely effective" is exactly that, BS.
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4 comments
Anonymous
#321620

I had the same horrible effects from the first shield and my dog has bleeding scars now

Anonymous
#216627

I will never use First Shield again. My lab is 9 and she's been one miserable 90 lb.

dog. My daughter's dog was treated on the same day and they both have raw bleeding spots on their legs and hind areas.

I will never go to Banfield again. I can't believe they would continue to use a product that makes animals gnaw themselves raw.

Anonymous
#215987

Why is banfield responding to these comments? of course they are defending themselves.

they most likely pay someone to monitor this page.

the company is spread out all over the usa and are making huge profit because of their coverage, but where I live, other vets are fighting back. My current vet is telling me horror stories of lost banfield records or cover ups...How can their staff put up with this dishonesty?

Banfield Pet Hospital
#214363

We're sorry to hear that your Pet had an adverse reaction to the product. Banfield chose to recommend the FirstShieldâ„¢ line of products as our preferred preventive because of qualities such as a faster ability to kill fleas without needing them to *** the Pet.

It also protects against a broader spectrum of parasites. There are several different types of flea preventives available on the market, and each one works in a slightly different manner. We feel that the decision on which flea or tick prevention is used should be a collaboration between you and your veterinarian, in order to help select the most appropriate product. As with many products applied to a Pet’s skin, there is the potential for your dog to experience irritation during or after the application, although this and other reactions are not very common.

If you feel that your Pet is experiencing irritation or a reaction to the product, you should contact your doctor as soon as possible. Please gives us a call if you have any questions or if we can help.

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Review
#208277 Review #208277 is a subjective opinion of poster.
On October 4th we took our dog to Banfield Pet hospital (Huntington Station,NY) Because she had a swollen area by her tail. We were told at the time that she either had an impacted anal gland or a huge tumor most likely cancerous because of its size. We were told that...
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5 comments
Anonymous
#358589

to wait just one minute we were told by that vet that it was definately cancer and they were "not qualified" to operate only by our insistance did they do a cytology---they advised us to put our 3 year old dog to sleep

THAT IS WHAT I A COMPLAINING ABOUT--BY THE WAY THAT VET NO LONGER WORKS AT OUR PETSMART

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#208193 Review #208193 is a subjective opinion of poster.

Banfield Pet Hospital in Houston, Texas - Banfield ruins my life

This place is a joke! I live in Houston, have been to THREE different Banfield locations, and they are all terrible. Their staff appear to be knowledgeable and kind at first, but then they will lie to you and treat you terribly, just to take more money. I have had a wellness plan for two years now, and it is my biggest regret. They jack up the prices, just so it looks like you 'saved' money with their plan. I spent over $500 today, just on xrays for my cat. PLEASE SAVE YOURSELF THE TROUBLE! I have WASTED over $4000 with them, and nothing was ever really done.
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3 comments
Banfield Pet Hospital
#290966

Kat2345,

We strive to provide our clients and their Pets with high quality medicine and exceptional client experiences on every visit. We apologize that your visit to one of our hospitals was unsatisfactory. To address your specific concern, and to help us improve our overall service, we would appreciate it if you would call us at 1-877-500-2288 to discuss what happened.

Anonymous
#289159

X-rays are very expensive. They aren't included on the Basic or Basic Plus plans. At any other veterinary clinic it would have cost the same price.

cindylu
#213475

They are idiots, I had a bad experince too. Very bad.

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#207974 Review #207974 is a subjective opinion of poster.

Banfield Pet Hospital in Newport Beach, California - Unqualified Vets/trainies cost my pet her life

If anyone has a pet that requires medical attension, stay clear of Banfield. Their in business for money, not for you pets wellness that they promote with hidden dollar signs. Thats all their after and guess what they,ll have you coming back again with your check book. They have their hand out for the money before you get any kind of service. Dont expect to see the same Dr if thats what they call unqualified trainies more than once and they even charge you for a return visit that they could,nt help in the first place. Their unqualified personel cost my little pet her life.
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2 comments
Anonymous
#216031

Bad mouthing is your term, but DUH, Pissed off consumer is from unhappy folks.......If you dont like this site, get off

Anonymous
#215759

Wow! Are there any more details about this incident?

It sounds like you are very angry about the situation, but are unwilling to provide details.

I've been taking my pets to Banfield for quite a few years and have received nothing but superb service.

In fact, our cat had a mass on her thigh removed by a Banfield DVM. Turns out, it was cancer, and early detection and regular wellness checkups from Banfield allowed us to catch it early.

I'm sorry for the loss of your pet, but bad mouthing a company without facts is very immature

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Review
#207446 Review #207446 is a subjective opinion of poster.

Banfield Pet Hospital - Banfield at petsmart Raleigh

Brought my dog in for an emergency on a Sunday during normal vet hours. They refused to see the dog because I did not bring vaccination papers with me and they could not reach my vet on the phone. They value protocol over the life and wellbeing of our pets.  My pet has reactions and needs an emergency shot so she can breath. Without a simple shot she is in a lot of pain and could die. But she was turned away because I could not prove that she has rabies shots. Brought my doff on a Sunday afternoon, which is normal hours for petsmart vet hospital but is after hours for my vet.
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1 comment
Anonymous
#233160

Or they value their staff to avoid them getting bitten by a dog that may not be current on the rabies vaccine.

Review
#207174 Review #207174 is a subjective opinion of poster.

Banfield Pet Hospital in Long Beach, California - Ran unneccesary tests

After my pet was treated at Banfield for high fever, I had to take her somewhere else so that she could remain on an IV for the night to try and break the fever. The vet at Banfield recommended VCA and told us that she should only need to be monitored for the night as Banfield had run all tests. The vet at Banfield gave us all test results to take with us to VCA. Banfield's bill was over $600. When we got to VCA they were very professional and we were told that they would monitor for the night and would call us in the morning and let us know either way of any changes. In the morning we called them and were told the temp was now normal and the vet would call us. The vet at VCA called us and said that she was concerned because the cat was not eating. We came down with her favorite food and she ate readily. The vet said that they would release her. It would take 30-60 minutes, so we left and went to breakfast. When we returned, we got the pet, and then the shock of our life. The total bill was over $1200, and even included a telephone call to poison call by the vet. That charge alone was $120 dollars. Also it was about anti-freeze, which were we told she had not ingested or she would have had kidney failure, which she did not. Also, they ran a test for anti-freeze which came back negative, and that was $75. VCA has not heard the last from me and will be spoken to on Monday. I also will let the Banfield vet know not to recommend VCA to anyone else. What a rip-off and they pray on the concerns of pet owners with sick pets.
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#207082 Review #207082 is a subjective opinion of poster.