Latest review first
I took my dog to Banfield for a few shots, arrived on time for my appointment and they stick me in a room with my 3 yr old active son. Twenty minutes later a nurse comes in and takes his vitals and says the doctor will be in shortly. If you have ever been put in one...
Banfield Pet Hospital in Washington, District Of Columbia - Banfield, Laurel, MD
A while ago I took my cat to Banfield (Laurel, MD) for shots; it was OK and not too expensive so when she got an ear problem I went back. They said she had a fungical and bacterial ear infection and gave me meds for her with a bill total of $300. My cat had an allergic reaction to the antibiotic medicine and so they told me to bring her in. I told them I wanted to change the antibiotic to Clavamox which she tolerates well. They said they only had the pills and would have to crush the pills and put them in a solution. I said fine, because I did not want to go too long without medicating her. They left the room and came back and said they wouldn't do that and gave me a prescription and said I could have it filled at any pharmacy. I tried several pharmacies who told me that they didn't even have Clavamox in their database. I ended up going to another Banfield which had some in stock and I was able to obtain it. The total bill is now at $400. When I complained about the cost of the 1st visit and the $50 med which my cat was allergic to, they were very cold, and said they could not do anything about it. I couldn't believe that they would charge me for a second visit and refuse to provide me with the alternative medication or at least try to locate some. I had to go on a wild goose chase to get it. I have had 10 different pets in my life, and numerous ear infections. I have never had such an expensive one and have never had such appallingly indifferent treatment. And they still expected me to come back in 2 weeks for a followup? Are you kidding? I will take my cat back to Virginia to her old vet who is 3 hours away before I return to Banfield.
Banfield Pet Hospital in Martinez, California - Banfield in Campbell, Ca ***
I had a terrible experience from start to finish. Front desk staff was not knowledgable. They couldn't answer any of my questions. Instead, they sounded like they had memorized standard answers which don't directl address the issues. They have a monthly wellness plan that they pitch very hard. It seemeed like their focus was on sales rather than providing pet care. Care for my pet was minimal and inadequate. The conclusion of my visit was they made no recommendation other than I get the dog groomed at PetSmart's pet grooming place. Banfield told me my pet was "fine." My dog had an infection and was infested with fleas.
My Dog passed away at 10 years of age from a "grapefruit" size tumor that ruptured in her spleen that went undetected by the Banfield Vet I took her to regularly . She was a large dog and the ER vet said it would not be noticeable to me but should have been caught by...
Banfield Pet Hospital in Saint Louis, Missouri - Bad doctors
i went to banfield in ofallon il,.i took my dog there for a spot on his back,after waiting in the hot room for an hour &15min,the dr. said he needed an injection&some cream,the male nurse came back in &asked if i could come back at 4pm (it was 1:15) because the dr. had to take her lunch break.what kind of vet does that?.after $190.00 we left.they did not take pet to *** or give him water as they promised to do.do not go to banfield , they are terrible! good luck if you go there
Banfield Pet Hospital in Hickory, North Carolina - First shield dont work
first shield dont work it to strong for dogs my dog had a allergic reaction.dont buy it it not worth the money.bandfield sell it and dont want to give a refund it needs to be taken off market. this stuff is to take your money a rip off you need to sell k9 advaticks in your store in single dose i bought it in june and july 09 @2010idont work and you waste your money the fda needs to check what ti has it it some dogs has heart conditions and sratch and tiching hope you do something soon.
We recently took ownership of a pet from a family member. The dog has been a patient of Banfield for over four years and has a current wellness program with them. We wanted to be sure that Lucy was a good fit so we waited a month before attempting to transfer her into...
I made an appt. with Banfield Panama City, FL Tuesday at 6pm, arrived with my cat on time then was told they had 2 emergencies so there would be an hour wait. Ok, emergencies happen, I rescheduled to Wednesday at 5pm. Arrived at 5pm Wednesday, all rooms were full...
BEWARE of Banfield Pet Hospital
Hands don't the worst thing you could ever do to your pet or your pocket. My Girl Friend and I had our can on a wellness plan for the past five months. The only time that she was seen, was the day we signed up. The can was recently eaten by a coyote so there is no need for the service, but they want us to either pay their inflated prices (which are (10 time what any other place charges) or pay for the next five months for an animal that does not exist. Our dog is also on the plan and every time we go in, it is like having a group of gypsies trying to swindle you. For example, they told me the only way to get a true urine sample was to stick a needle into my puppies bladder. That service was going to cost over $100.00. I also had to pick up some medicine for my dog. One Banfield told me I would need 50ml of ivermectin witch would be about $45.00, and that would last 2 weeks. Another Banfield tried to sell it to me for $160.00 and said my dog would need 60ml. I found the right drug online for $30.00 and it has lasted a whole month. Every time it is a new sales cycle for them. They will tell you your dog will die without this. Lies Lies Lies Lies Lies.
Banfield Pet Hospital in Summerfield, Florida - Prescribed First Shield Trio...bad product!!!
I am a customer of Banfield. They prescribed First Shield Trio (flea,tick,mosquitoes). My poor little dog is suffering. I have had dogs for many, many years, taken good care of them, and ALWAYS took them for their shots and exams, teeth cleaning and in general, all their health needs were up to day, so I DO know something. I don't want to be "questioned" on how to apply a flea and tick medicine!! This product is the worst I have ever seen! My pup has more fleas now than ever!! I gave it a chance by performing the second application the next month, and wow, more fleas, I even found a tick on the poor dog. DON'T BUY THIS PRODUCT!! IT WON'T WORK, AND DON'T LET ANYONE TELL YOU DIFFERENT!!! DON'T LET THEM CONVINCE YOU THAT IS JUST THE WAY FOLKS ARE APPLYING IT OR USING IT (BATHING FOR EXAMPLE). I AM GOING TO CALL BANFIELD, AND IF I HAVE ONE MORE MISTAKE MADE BY THESE PEOPLE, I AM QUITTING THEM ENTIRELY! ( I DO BELIVE I GOT AN EXPERIENCED VET ONCE, AND I DID NOT LIKE HIM!!) AGAIN, DON'T BUY IT, AND I WANT MY MONEY BACK, THIS STUFF IS EXPENSIVE!! WHERE DO THEY GET THE NERVE TO KEEP SELLING IT!!!!
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