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Banfield Pet Hospital in Bayonne, New Jersey - Banfield Vet really is a joke
Took my sweet, friendly Boxer there for an ear infection. When I told the Vet what I thought, he stood about 3 feet away and had me hold up the dog's ears so he could have a look and diagnosed that one ear seemed to have some puss in it. How's that for a detailed look? Oh, and that was after I muzzled her at their request.. I could have posted a picture on the internet and gotten free advice for that matter. Then I asked about spaying and was told that the dog was too big for their Vets and they'd refer me to another location. So, these Vets only graduated from the "small breed" Vet school? Yeah, a 54lb dog is quite a monster! So then they suckered me into ear medication, cleaner and eye drops for her red eyes which put the bill into the $220 range. (I know, my own da*m fault for being so gullible). They handed me the bag of goodies and told me the receipt was the folded piece of paper in the bag which when I got home discovered that to be instructions on ear cleaning . . . so back to the office to get a bill. Hmmm . . . at their prices, they have plenty to hide so I wonder how often that happens. Needless to say, I'll find a real Vet next time.
I found a coupon online on PetSmart's website for a free checkup and exam at a Banfield Pet Hospital so I thought I'd give them a try with one of my three cats, a less than two year old female who was almost due for her annual exam. My wife made the appointment...
Banfield Pet Hospital in Corvallis, Oregon - Do NOT purchase FirstShield for you pets fleas
I recently was sold FirstShield from Banfield. Told they no longer carried Frontline and this was better and less expensive. One of my cats now has approximately a 3 x 3 inch burn across her back neck area where this product was applied. My other cat is still scratching. My dog is chewing himself and has raw patches all over his underbelly and feet. This is a TERRIBLE product. When I tried to explain to Banfield and requested my money back they refussed to help and said that it was not the product. I would not ever make a purchase there again, nor would I take my pet to them for any sort of issue.
Banfield Pet Hospital in San Diego, California - My poor Cat
My cat was having issues using litter box, we took him to Banfield, the young "doctor" when asked what might be wrong, simply stated, I am not a cat psychologist, then left for 20 min, whilst my cat used the floor as a bathroom. Upon returning, suggested my cat was a hermaphrodite, again, with no REAL examination, thanked us for bringing him in, then dissappeared, again. Thanks for all the input. We still have never got any reasonable service, the only good thing, is our insurance seems to cover most of the cost. But the cost of what... I have no idea
Banfield Pet Hospital in Evansville, Indiana - New Vet big problems
Although pricy, I was pleased with the care given to both my dogs, then Dr.H left. The new vet turned us away, despite the walk in policy,after finally getting the dog seen She refused to listen,ignored the previous diagnosis, ran costly tests, perscribed a number of treatments again costly, none of which worked, and refused to dispense the medicine the previous Vet had perscribed allowing, the dog to suffer,prefering to milk more cash,with tests and meds not covered in the wellness plan.After calling Banfield about these issues, she is still there. I canceled today!
My dog had been diagnosed with seasonal allergies by Banfield twice, with excessive, costly testing done both times. The third time I went in for a visit and to get the allergy medications for my dog, I was told more testing ($$$$) was needed. I explained that the...
STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!! If you love your pet get their shots here but for anything else RUN FOR THE HILLS!!! This place is a joke. I should have known better being that it is situated inside a pet store. We took our dog there and got him vaccinated and...
I went to Banfield to buy my usual yearly flea/tick treatment for my pets. I noticied that the Frontline and Advantage were being sold in front of Petsmart so I inquired of Banfield if the OTC medicine was the same as they sold as a veterinary item. They stated it...
Banfield Pet Hospital in Chicago, Illinois - Banfield Hospital - Poor management & long wait times
I signed up my dog for the Optimum wellness plan at Banfield on Touhy in Skokie, Illinois. Even with an appointment, the average wait time is 30-60 minutes. They insist on keeping your dog for 4 hours for a physical and your dog sits in a cage for most of that time. The front desk staff is rude and incompetent. I kept telling them that my Visa wasn't being billed every month and they kept telling me my bank was the problem even though I used the same Visa each time I went in to the clinic. My bank said they never once presented the charge. Banfield corporate sent the matter to a collection agency. Banfield financial services dept claims they called me by phone and that the call was dropped before they could leave a message. They cancelled the plan and charged me the remaining five months left in the year. I had told the front desk staff about this problem each time I took my dog in for services but the front desk staff did nothing to help me.
This complaint is about the Banfiled Animal Hospital in Lake Mary, Florida. I took my cat to have his teeth cleaned a few months ago. When I picked him up and went to pay the bill it was much more then what they told me it is going to be. Also, I was supposed to get 2...
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