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My dog was taken in after having a stroke.I believed that they where doing the right things.Until they took her from my family.They gave her a rehydrate called normosol-r knowing that she was having kidney failure.This is not the right drug to give a dog with kidney...
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8 comments
Anonymous
#319353

I am sorry for your loss. I have been around bulldogs for nearly thirty years and yours likely died from heat stroke. Ask any veterinarian what happens to the body when a dog gets heat stroke. Unfortunately, most die.

I honestly don't think anyone did anything wrong here. I doubt the veterinary board will find any negligence and I don't think that you are deserving of compensation.

Aside from that, I am sorry that your pet is gone and that you are hurting.

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#187347 Review #187347 is a subjective opinion of poster.
My experience with The Banfield Pet Hospital was bad. The veterenarian I saw seemed to care less about animals. I felt as though I was ripped off because I paid for the wellness package (which I warn everyone not to do) which is going to cost me 500 some dollars and...
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5 comments
Anonymous
#159370

Banfield The Pet Hospital, excuse me but you have just been told what happened, so don't try skirting aroind it, and acting all sorry, companies like you are a common virus, and good on the poster who is going to spread their experience of your Hospital, around the internet. Your charges are way out of order, more people should know just what your about, wanting money for nothing ? get a grip.

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#187167 Review #187167 is a subjective opinion of poster.
Loss
$560
My 14 yr old, female dog has become incontinent, leaking when she sleeps. It's a problem of old age...even in humans. I could see testing to rule outinfection but I instinctively knew that it was old age. After being required to pay for a second office visit and...
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16 comments
Anonymous
#464725

I don't know if you've read up on ppa but it'd a drug that can be pretty rough on the body, a dogs incontinence has to be severe before a doctor would even recommend keeping them on it. Even after that they need to be constantly monitored by blood work to make sure the drug isn't causing too much damage.

I would be concerned if they didn't ask for a recheck, or bloodwork to monitor... Banfield may require more but they are no more expensive than any other doctors office or vet office, and if you find the cheapest place in town you're usually getting what you pay for.

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#186837 Review #186837 is a subjective opinion of poster.
Well I made my concerns known to the banfield corporate office. Due to the inability for one of their vets total miss reading of an xray and failure to place a splint on a type IV fracture. Leaving my 3 and 1/2 month old puppy to suffer all night. Mind you this vet...
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7 comments
Anonymous
#159973

Well let me just say this. Three other clinics and surgeons said the surgery would be about 2700 to 3500.

The Vet at the Vet College performed the surgery . And yes I was concerned about cost as well as the pain my puppy was in. Bad economy hard times. I would have given my puppy up if I were not able to afford the care.

It would of broke my heart and my kids but I need a roof over their heads and food in their tummys. No I am not a fool. I get ever company needs to make a profit. And I agree one bad experience with one vet in an organization so large does not make the entire company bad.

Yes I was upset about the error. More so then non existing splint for gosh sake. But I did not become as upset as I was until the doc from there said the she knew it was a severe fracture and that she told me that but that I insisted that she just try and put the elbow back in place. Also said that she intended to splint it but couldn't find anything to splint it with.

And didn't think to tell us that it was not splinted. When I had the opportunity to speak with the regional director for Banfield rather than listen to a message and explain the whole situation. Let me tell you the director was concerned. Did look into it, called me back again and said the Doc said she felt pressured into doing something that she herself was not comfortable with doing.

She wasn't pressured said "I will try to set it if you would like. How were we to know that she felt she shouldn't be doing it. Regional director plan to meet with her to help her learn from this. The director said that this vet was 2 years post grad and perhaps has some more to learn, as to how to deal and communicate with consumers.

I would of rather her say that she wasn't comfortable treating this injury, than do what she did.

At least the director got what I was saying, or maybe I am a fool, sucker,whatever and the director is just pulling one over on me too. But at least the director knows how to play the game right.

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#186761 Review #186761 is a subjective opinion of poster.
Like most of you, we got roped in by their "wellness plans" to save some money while still getting good vet care. Or so we thought. The first incident happend when we brought our cocker spaniel mix in to be spayed. I got a call a few hours after I dropped her off...
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13 comments
Anonymous
#161853

Now I can understand if she simply had a reaction. What really pissed me of was that she said she didn't know if my dog had been givin too much of the medication.

"We may have given her too much of a medication and she had a reaction to it. We dont know if she is allergic to the medication itself, or if she was just given too much of it".

When a Vet states that they arent sure how much she was given, and that the reaction may be bc of an over dose, it scares me.

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Review
#186697 Review #186697 is a subjective opinion of poster.

Banfield Pet Hospital in Dover, New Jersey - Firstshield is not banfields fault

if any one does research on first shield you will see that there have been many formula changes to make it better. they now have first shield trio which is not light senstive like frontline (which stops working after exposed to sunlight) and first shield has a growth reglator which means if a flea happen to get on your pet and lays eggs they won't hatch. banfield is not in any way responsible for mis aplication of the product or for alergic reactions caused to the pet by firstsheild they are just told to sell it. if youtalk to most of the nurses outside of the clinic they will recomend something else depending on they type of pet you have. first shield does not always work, but there new line firstshield trio has had no complaints. if any one has problems with first shield they should caLL ther number on the box to report the issue so that the makers of firstshild(vectra 3d) can rectify it.
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4 comments
Anonymous
#172557

I've used First Shield Trio on my two large house dogs - three applications over a three month span. I've never seen a reduction in fleas on them during this time - both dogs are covered in fleas.

I've sprayed the entire yard and house several times too, still have the flea problem. I do NOT recommend this product.

Anonymous
#169564

Mixed results from First Shield Trio. 7 yr old Male dog developed greasy clumps near base of many hair follicles.

Complained to Banfield and they gave me another topical medication to try in a month's time....same result. Female dog (from same litter)seems OK after use 2 months in a row. Previous only used Sentinel which is pill combining heartworm and flea protection and neither dog had any problems. Wondering now if I should have stayed with the pill which Banfield does not sell.

Has anybody else seen multiple greasy clumps after using First Shield Trio?

What did you do to clear them up? KMS

Anonymous
#159348

Ive had my first expirence with Firstsheild and my last. My dog has been itching like crazy!!!

No more.

I dont think this stuff works at all. Is it just me.

Anonymous
#157985

NEW FIRST SHIELD TRIO BETTER??????? I bought two single doses of First Shield for my two dogs 6-23-10.

The smallest one (12 lbs.) threw up and the larger one (21 lbs.) nearly went crazy scratching and acting very unusual. Both are still scratching and not "themselves".

I have used Advantix for several years with no bad results.

As soon as this month is over, I'm going back to Advantix. Will never use First Shield again.

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Review
#186616 Review #186616 is a subjective opinion of poster.
Wellness plan is a joke/scam. Always found something wrong with my dog so i had to buy medication all the time and delayed spay. Never recieved spay after paying over 1000 in the plan and meds. Just paid it off i figured i would be saving. Just got my dog spayed today...
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1 comment
Anonymous
#157774

I agree with all that you said, I too have complained and they still want to pretend that they care, what a joke. I am ready to stand in fronht of petsmart and warn all customer's that go into that store.

I also will never buy anything in there store again.

I am just totally disgusted with the rip off artist that started this business and cant believe they continue to get away with it. they suck

Review
#186475 Review #186475 is a subjective opinion of poster.
Loss
$1000
After getting a 3 month old puppy last year, I decided to go to Banfield where I heard their wellness plans saved so much money, considering all the boosters/neutering/etc that has to be done in the first year. I also liked the fact that office visits were unlimited,...
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1 comment
Anonymous
#156139

We bought the wellness plans for my husbands cocker spaniel mix, and my pitbull. The 2nd VA we had was very gentle and sweet to the cocker spaniel, but rough, rude, and inconsiderate with my pitbull.

I am well aware of the breeds reputation, but come on. They tried that same stuff with me about the benedryl shots. When diesel was in for a drop off to get a round of puppy shots, they gave him 3 of them, without calling me, and tried charging 60 bucks for it.

They said it was just a "precaution". Not for 60 bucks its not!

Review
#186351 Review #186351 is a subjective opinion of poster.
Nov of 2009 the FDA put out an alert about Vetsulin and the varying amounts of the crystalline Zinc insulin. However, my vet never told me about it and the possible side effects. In May 2010 I went in to pick up a vial of insulin. i was told that they were out and on...
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#186232 Review #186232 is a subjective opinion of poster.
We went to the Banfield in Lakewood, WA for a cheap microchip ($25) since my regular vet charged $50.I was given a coupon for a free exam so I figured I could have my dog get a free look-over and a cheap microchip, maybe have a good experience and maybe go back. We...
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6 comments
Anonymous
#306365

Way to impress a new client banefield. Lol this is so bad

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#186031 Review #186031 is a subjective opinion of poster.