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Banfield Pet Hospital in Raleigh, North Carolina - Banfield vet care

In contrast to what I have been seeing posted, I can tell you that if we stayed with our old traditional vet, we could not have saved our dog. Our 4 yr boxer is getting through hemolitic anemia, with an 80% mortality rate according to internet info. He was on the brink, and the people at the Knightdale NC facility saved his life. He required a lot of immediate treatment, care, and sustained care. The wellness plan saved us a huge amount of money that we could not have afforded. The people treated him as if he was theirs and I can tell you that our old vet didnt give a rats *** about anything but sticking us with a huge bill every time. We cant thank them enough!
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1 comment
Anonymous
#104453

I appreciate the positive feedback and so far, I have to agree with the positive aspect of Banfield.

I think everybody can agree that the person has the most to do with any experience and the people I have dealt with at our local Banfield definitely have been great for the routine visits.

Something else I should not mention, when money was very much a dep concern, the vet arranged to treat both dogs in such a way as to reduce our cost and still not violate any rules, laws or ethics. I was very impressed.

I would strongly recommend them for their wellness package. But, they were very careful to explain to me that the "wellness plan" is exactly that and it is NOT insurance and must not be confused with insurance.

Review
#166383 Review #166383 is a subjective opinion of poster.
I got a puppy for Christmas. He was perfectly healthy. Being only 5 weeks old, we decided to ask a professional opinion from a vet about what to give him because he wasn't feeling very good due to the roundworms that he was born with. Every puppy and kitten is born...
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21 comments
Anonymous
#736055

The concentration of pyrantel pamoate is 50mg/ml, so I think you may have gotten your information a little mixed up, and as a side note the dosing safety margin for this medication is VERY wide, so it is almost impossible to overdose with it unless you give a ridiculous extra amount, which does not sound like what happened here. What you are describing could be an intussuception (a very rare/unpredictable side effect of deworming if a pet has a heavy worm burden), or a viral disease such as Parvovirus.

Also, at 5 weeks old the puppy was too young to be weaned/away from it's mother & this could have resulted in immune system deficits. NEVER wean a puppy before 6 weeks of age, it isn't worth the long-term health risks.

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#166244 Review #166244 is a subjective opinion of poster.
Ok, so a year ago, on the 12th of December, I took my dog into Banfield because it was closeby work, I figured it was a decent place since I had had a dog before and had to give it away to a family member who said she gave it away to a vet thinking she'd care for...
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12 comments
Anonymous
#193753

Dont be upset with Banfield when it's your fault you signed a contract you didnt read. People always try and place blame on someone else for their stupidity.

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#166237 Review #166237 is a subjective opinion of poster.

Banfield Pet Hospital in Kirkland, Washington - Banfield about money not pets

my dog has been going to Banfield since 2005 under their plan. they say preventive care, my dog has had the same problem for awhile nobody can tell me anything every time i go i get meds and pay more money. now my dog can't walk and in order to find out why he can't walk they want more money.for what ? in all these years of preventive care they didn't see the problem before he couldn't walk. Yet they will still go to my account to get their money for their plan. I went to my computer in 10min found the problem for free, But i can't afford to go to another vet. Banfield will take your money and and if you aren't careful kill your pet
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4 comments
fortitude
#116231

Weedee - I had a very similar problem... see my recent post.

I went home, called another vet, and they knew exactly what the problem was.

I also looked online and in 10 minutes had all of the info I needed that could have avoided 600 dollars in banfield tests that told us nothing. This place is a first rate scam!

Anonymous
#97090

Regarding Tink's statement. You state that you spayed your dog despite the medical advice recommending that you do another skin scrape.

As a result, the mange came back which is not surprising. The veterinarians offered their opinion, you chose not to follow it, and as a result, the disease worsened. This sounds like it was your choice, not the veterinarians. You may state that you didn't have the money for the scrape, but that is not the fault of the veterinarian.

They are employees of the Banfield corporation and must charge for their services as required. If you can not afford them, then it would be best to shop around rather than go against medical advice. As for the cost of the ivermectin, again, that is the cost that Banfield charges. I sincerely doubt that anyone regular goes to the feed store to compare prices so that they can tell their customers where to get stuff cheaper.

Do you expect employees at Best Buy to tell you to NOT buy that TV here because you can get it cheaper at Wal Mart? They offered you their product and you can choose to buy it from them or shop around. You shopped around and purchased it for cheaper. Good for you.

I doubt they even knew you could get it from a feed store and it's not really their job to know that. It's their job to tell you what medications your dog needs. Regarding the skin scrape, if it is so quick and easy to do it, then I suggest you perform it and evaluate it yourself.

If you feel that using a veterinarian's expertise for a diagnostic procedure isn't worth the cost, then don't do it. Just don't be surprised when the outcome isn't what you'd hoped.

Reality check
#97087

Weedee, I'm sorry your dog can't walk. However, I sincerely doubt you've determined the cause of your dogs problems in 10 minutes by surfing the web (full of medical mistatements), while licensed veterinarians could not determine your problem.

Like it or not, some medical problems can be difficult to diagnose. If veterinary medicine were easy, anyone could do it. Preventative medicine, as it sounds, helps prevent certain issues. Vaccinations prevent serious illnesses, dewormings prevent severe worm infestations etc.

However, nothing can prevent dogs from getting older and getting old dog diseases such as arthritis, kidney failure etc. With preventative medicine, it can be detected earlier and addressed, but just like human medicine, you can't prevent a dog from getting old and dying.

If you weren't happy with the care you were receiving from the Banfield, then by all means, see another veterinarian. But to say that Banfield will take your money and kill your pet, given your story, is a bit exaggerated and ridiculous.

Anonymous
#96275

i dont know what to think about that.I got a puppy last Feb.,she was 2 mos. old,we got her from a shelter.WI took her to banfield 4 shots ect-they said her skin was dry n might hav mange n theyd keep an eye on it-sure enuf she did-i could pay to dip her 3 Xs at $80 ea.

or put her on oral ivermectin at $60 a bottle so thats what i did-its the same stuff as heartworm med so she didnt need that-she was at the age to b fixed n we didnt want her to go in heat cause it would b more traumatic 4 her but we couldnt do it if she still had mange-but the only way to tell is to scrape her skin n look at it under a microscope for $35-i didnt hav the $ n her hair was growin back so i said lets do it-i was hopin theyd cut me a break n just do the test-i was payin them $22 a mo. plus $60 a bottle 4 Ivermactin,$16 4 fish oil food supplement n around $16 4 prescription shampoo,but they didnt.Needless to say after she was fixed n off the meds,the mange came back n we had to start ALL OVER w the ivermec(u hav to start at a low dose n gradually increase it to the dose that actually kills the mange-or u could kill her)so i bought another $60 bottle of ivermec n then found out (cause i live near farms)that i could get the same amount of it at a feed store for$30!!!!So i did n asked them to mix it w syrup 4 me n they did-that $30 bottle was the last 1 i had to buy-its finally gone-imagine the $ i couldve saved if they had told me about the feed store!It takes 5 minutes maybe 10 to scrape a piece of skin n look at it under a mic,n even less time to simply TELL me ivermec is cheaper at a feed store-i cant help but wonder if a private vet that isnt worried about sales quotas wouldve been more understanding of my financial situation-n more concerned 4 my pets health*

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#163993 Review #163993 is a subjective opinion of poster.
This place is a total rip off. They were more interested in running tests (spending our money) than treating my dog and at the end of the day transferred us to an emergency clinic. Should have started at the emergency clinic to begin with, who would have thought it...
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6 comments
Anonymous
#114236

What a crock! You are happy with the vet that threw antibiotics at the dog and STILL did not know what was wrong?

AND they openly criticized the tests that were already done? Talk about unprofessional!

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#163090 Review #163090 is a subjective opinion of poster.
Loss
$1700

Banfield Pet Hospital in Huntington Beach, California - Banfield Vets Highway Robbery along with substandard care!

We went to Banfield for a canine emergency while on vacation. After waiting forever even though we were there an hour early and dropped out Harley off and came back 5 minutes before they said the doctor would be available. After waiting forever we were shocked at the initial estimate for a diagnostic xray and some pain management meds. We called our own vet at home in Las vegas and found that they were horribly exorbitant. For two exrays, xray setup, xray re-positioning and xray interpretation (all one charge at your normal vet) they wanted $500... We elected to get some anti-inflammatory meds and a sedative and to wait until we got home. For a $13 20 count 25 mg Rymadyl they charged $45, the injection was over $40 too... DO NOT GO TO BANFIELD!
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2 comments
Anonymous
#483449

A new digital x-ray system costs at least $30,000. How do you think veterinary clinics pay for this cost?

Also, part of Banfield's x-ray charges typically includes consultation with a specialist if needed. Radiologists study an additional 3 years after spending 4 years in vet school.

Their time is not cheap. If you want cheap diagnostic tests for your dog find some older clinic and stop bashing Banfield for offering high quality medicine.

Anonymous
#93724

I do not condone Banfield's prices either and I also feel they are quite expensive. But if you do not want to pay, then go somewhere else.

It's only robbery if you are forced to pay something. You readily admit it was an emergency and you showed up an hour before they were expecting you, yet you are upset you had to wait? They were probably attending to other emergencies since I'm assuming it was a weekend and very few other veterinary offices have weekend hours. I also fail to see how they offered you substandard care.

You were the one who refused all diagnostics. Again, if you were unhappy with the costs, I have no doubt there was another e-clinic nearby that could have assisted your dog.

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#162854 Review #162854 is a subjective opinion of poster.
Loss
$500

Banfield Pet Hospital in Saint Petersburg, Florida - Referred to Collection Service

I have been a client of Banfield since 1996, the last ten years of which have been at the same Banfield location where the staff has always been great. In early 2009, we adopted a rescue puppy that upon examination was diagnosed with pneumonia and a serious parasitic infection. Thanks to one of the staff from Banfield who loaned us a nebulizer, we were able to nurse her back to health in about 4 weeks, though it was a stressful time. I became unemployed in Feb. '07, but we have managed to continue the wellness plan for our 2 dogs & 3 cats until June of '09. During October, I received an incredibly nasty phone call informing me that our wellness plans were cancelled and that I owe the company about $800.00. So much for appreciating the customer!
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2 comments
Anonymous
#126205

Bainfield sucks bad they just try and over charge you. they suck

Anonymous
#93720

So the staff was great and they saved your puppy. But when you can't meet your financial obligations and don't pay them, you find it obscene that they would call demanding their money?!

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#162599 Review #162599 is a subjective opinion of poster.

Banfield Pet Hospital in Seattle, Washington - Bait and Switch Pricing

10 days before, I had my dog examined at Banfield for a teeth cleaning and paid the office visit charge of $35. I set up the appointment to have the teeth cleaned and arrived the day of the cleaning to learn that I needed to have another exam at a price of $35 before they would clean the teeth. The pricing they gave me for the teeth cleaning didn't include the sudden list of 'other charges' that were required before they would do the teeth cleaning and it was NEVER discussed at the initial required visit! What a rip off. They definitely suckered me into their bait and switch pricing. I walked out in disgust and never even received the courtesy of a phone call back. I was totally shocked at their lack of professionalism and pricing tactics.
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Review
#162169 Review #162169 is a subjective opinion of poster.
We have been dog owners for 20 + years and had always had labs. When our precious Lab died in August, we decided we needed to look at other breeds so after much research decided to get a Mastiff. We took our healthy 11 week old Mastiff to a brand new Banfield Hospital...
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31 comments
Anonymous
#628694

Banfield over-vaccinated my puppy and did so without even asking/seeking my permission to give him the shots. They said they were taking him in the back to draw blood for a worm test, and when they returned, told me they gave him 4 different vaccinations.

He was noticeably limping and needed to be taken to an emergency animal clinic later that night because he could not stand or move without great pain, whining and gasping for breath.

Luckily he recovered, but I am never taking him back to Banfield. I would suggest that anyone going there demand up front that all shots be administered in their presence and limit the number of shots Banfield "suggests" to only a couple per visit.

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#161921 Review #161921 is a subjective opinion of poster.
Loss
$2300
I brought my 5 year old Pug in just over a month ago for his vaccinations, as well as a few lumps on his belly and rear end that were of concern. I am fairly new to Banfield, and have only taken my other dog (a 15 year old Chow)in for treatment of lupus. I have been...
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9 comments
Anonymous
#122586

So your kid took a lesson from the school of hard knocks... big whoopin' deal. You can't shelter your little prince from realties forever lady.

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#160694 Review #160694 is a subjective opinion of poster.