Latest review first
Banfield Pet Hospital in Oneonta, New York - Banfield Animal Hosital at Pet Smart
Comments (2) RSS comments 1. Written by Caroline Muirhead, on 10-08-2009 19:31 Yes, I agree with regards to the money thing. I took my six year old cat to a Banfield clinic at Pet Smart. Basically they did nothing. $46.00 to walk through the portals I say. My cat's eye was swollen shut. I noticed this on Sat. afternoon. On Sunday it was the same. I used some antibacterial ointment for the eye which was prescribed for my German Shepherd a year ago. By Monday, the eye looked much better, but we did not want to continue treatment without approval. The receptionist and the nurse were very very nice. When the nurse presented me with the list of things to do regarding the eye, the bill came to $150.00. This bill was presented before the eye was ever even looked at. Totally going the whole nine yards right of the bat. I said I would rather continue the ointment as the eye was improving. If the eye did not improve, I would like to come back. The Vet said that would be another $33.00 for the second visit. Another $33.00 to walk through the door. I said ok. The vet then said," let me see that ointment". She said, I do not recommend anyone using any medication on one animal that has been prescribed for another. Then she reluctantly said, "although, the most probable treatment would have been that exact ointment. She was clearly aggravated. She made me an appt. for me to come back in a week. I will not go back there. For $45.00 the vet never even looked at the eye with the proper light. That was extra. I went there for the eye. One would think the vet would at least look at the eye with the eye light tool. I told the receptionist I would not be back and that for $46.00 I received absolutely nothing. She was very apologetic. I told her it was not her fault but the company she works for. This receptionist was probably the most happy, friendly person I ever met. She has to be to work there. Banfield needs someone like her . I can only guess the no. of irate customers that place must encounter. My kitties eye is all better. I suggest one go to an independent animal doctors office. This place is a rip. I saw it coming but still left with my wallet $46.00 lighter. Report 2. Written by Anonymous, on 10-08-2009 15:08 I work at a Banfield and I have to say that I am very sorry about your experience. That something like this should have happened to your baby is unspeakable. It sounds like this particular vet didn't give two *** and I totally agree with all of your points, and I'm going to be honest. The corporation IS in it for the money, and for the most part, they really don't care. HOWEVER, although I do feel you have a more than legitimate complaint, there are tons of employees of Banfield that really, really do care about animals, myself included. Again, I'm very sorry about your kitty and I hope that you find a better vet in the future. Report
We brought our cat to Banfield and it was a huge mistake. She was having some bowel issues and it seemed like she was in pain, so we made an appt at the Banfield/Petsmart near our house. The first person who saw Kitty clearly had no idea about animals. He tried to...
Paramus NJ- RUN do not walk away from this poor excuse for a vet.PetSmart has also lost my business. Our Lab cut his pad so we called and were told we could bring him. After telling us about the Wellness plans I finally just asked how much for a visit. $45 plus any...
Banfield pet hospital not a good vet
we adopted a puppy,signed up for the banfield wellness plan. A few months into the plan I was told that they were shutting their offices that week, and that the plan would be transferred to the nearest banfield clinic to carry out the remainder of our year contract. Unknowingly, they managed to slip a new wellness plan agreement into the other documents we were signing for consent for treatment and are now being charged double membership fees. Banfield has stated they will not cancel the membership or the membership fees for the plan from the hospital that closed. double payments for one plan... ridiculous
Banfield Pet Hospital in Palm Springs, California - Ripped off/don't take your dog there!
I took my dog in for an abcess and they charged me 150 dollars to send out one fluid sample to be tested since they do not have there own lab! Not to include 45 dollars for the visit. They also perscribed an antibiotic that cost 55 dollars. Then they perscribed another antibiotic that was 96 dollars. I left feeling really ripped off so.. I looked on the internet sites for the two antibiotics which claim their perscriptions are half price it would have cost me 45 dollars! But if they were full price they would still have only been 90 dollars!! Banfield charges 3 times the amount you could buy them for on the internet!!! Soooo....SHOP AROUND FOR PERSCRIPTIONS and take your pet somewhere else not Banfield!!!!
Banfield Pet Hospital San Leandro,CA
My wife and I have two Cane Corsos, they are 5 and 4 years old now. We've been taking them to Banfield since they were born. We have never been so pissed off like this before. Today we took them in for there schdule Comprehensive Exam,and was told by the Tech that the Doctor would have to put our dogs to sleep before she would examine them,when i asked to speak to the Doctor the Tech left out. The Doctor has never met our dogs or us. Our dogs have never bit, or growled, or showed any aggressive signs towards anyone at any of their previous check ups.But this Doctor feel the need to put our dogs to sleep to do a simple exam. I sit there with my dogs while thye examine our dogs.Its not like i leave them there .Not only do i pay $31.95 and $39.95 a month for their Wellness Plan, but now she wants me to pay $100 per dog to put them to sleep,how crazy is that.This lady Vet at San Leandro,CA Banfield,Had the nerve to tell my wife and I that we can get out and not come back. AFTER THEY DEBIT MY CHECKING ACCOUNT $8,628 A YEAR. She has the nerve to try and take another $200 to sadate both our dogs before she will touch them,this is an out rage.
Banfield Pet Hospital is a Rip Off!!!!
I had Banfield for my dog since when he was a puppy. I recently moved to a city where there is not a Banfield Pet Hospital and wanted to cancel the service. Just so everyone knows even if you move to a city without a hospital you continue to pay the the monthly fee until the end of the contract. So in essence you are paying for a service you cannot use! They are useful when there is a hospital you can use. But just beware the customer service is poor if you want to cancel your account. They will charge you the rest of the year.
I am in a very angry place right now. June 10, 2009 I took my darling Precious in for a routine dental cleaning. The nurses told me that she would be "foggy" for a day or so. June 13, 2009 she wasn't any better. In fact, she could barely walk, would not drink water or...
On 5/30 I took my brand new miniature schnauzer to Banfield, Hurst, TX. I bought in to the Wellness Program and got her rabies shot & an exam. Exam showed a healthy pup. She had NO issues. They recommended that she be spayed before her first cycle. So the surgery...
To: Peninsula Veterinary Associates 1120 George Washington Memorial Hwy (Route 17) Yorktown, VA 23693 757-881-9075 Re: May 4, 2009 Attention: Karen Garner The following is a chronological account of my experience at Banfield Emergency Clinic. As an emergency clinic...
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Banfield Pet Hospital? What happened? What can we help you with?