Latest review first
Banfield tried to charge us $1200.00 to treat a dog we rescued which tested positive for Heartworms. I found two other local veteranarians that would do treatment for between $120-$200. Banfield didn't have anything to say other than the $1200 is their cost....
Banfield Pet Hospital in Portland, Oregon - Watch out your pockets
We signed up with Vancouver WA Banfield for our dog, hopefully to save some money on Vet's bill. It's a joke!!! The Vet makes us to drop our dog for check up and then charge us for boarding... For every little thing, she wants to run tests/labs/x-rays and we end up to pay extra for unnecessary things. We are now so afraid to tell her anything wrong with our dog. The most ridiculous thing is that this Vet wants to charge $15 per prescription if you want to save money fill it some where else.
Banfield Pet Hospital in Indianapolis, Indiana - Animals nor humans have rights to affordable health care
Its really very sad that it all comes down to the money issue. I really hope that human health care doesnt start doing the same thing. There are so many animals that need health care and cant get it just because their owners cant afford it. Why arent there institutions for animals to get health care at an affordable price or at least on payment. Everybody keeps talking about animal population is out of control but yet animal lovers like my self have a hard time paying for medical bills for animals. Especially when your a human and in bad health and they wont even help you. I really dont know what this world is coming to, it suppost to be filled with human kindness for all living things. I really dont see that anymore anywhere. World is becoming a big disaster!
Banfield Pet Hospital in Colorado Springs, Colorado - Banfield Unscrupulous Charges
I have been a customer of Banfield for several years with my pets on wellness plans and of late they have become increasingly careless and uncaring. I pay over $1300 a year and I am sick of them performing miscellaneuos unnecessary procedures or say the performed and charge me for or place miscellaneous items on my bills in hopes I don't question them. I took my dog in for a teeth cleaning and the intake tech told me that a cystocentesis was necessary. A urinalysis for a teeth cleaning??? NOT SO! This is for blood and urine panels on comprehensive yearly exams, which she just had hers a few months ago. They don't check their records, they just do whatever the computer tells them to do. I called them back and they apologized and took it off the bill, but only because I had caught them before they did it. Not to mention that there were several other items on the invoice that were totally unnecessary for a teeth cleaning. BE WISE when signing your pet over - all they want is your money!!!!
Banfield Pet Hospital in Bowie, Maryland - Banfield almost killed my puppy
I took my dog 4 month old5.4 lb maltese/cockerspaniel puppy to Banfield to have him neutered because they suggested to have it done before he turned 6 months old or the wellness plan wouldn't cover it. Once my puppy was home he was fine until the next day when I had to give him his medication (Ketoprofen), my puppy was vomitting and was very weak,so I went back to banfield to check him out and they gave him 4 more injections, I asked the doctor if him having these injections would cause more problems I was told no. Later that night my puppy had a seizure and was taken to the emergecny room and it was indicated that my puppy's kidneys were shutting down and that we had to pay the emergency almost 600 dollars before they would tough him or loose my puppy. I contacted Banfield to let them know what had happened and about trying to get my money back for the emergency room charges and they told me that we need to speak to the chief of staff which was conveniently on "vacation". I am very angry and want something done!!!!!
Banfield Pet Hospital Charged Me Multiple times
I received a letter in August stating that Banfield was not able to charge my card for the Wellness Plan my two dogs were covered under. I contacted them on September 8 or 9, gave them a new card to charge, and all was well. The card was chargedagain a month later on October 6. This was a normal charge. Then I got a call mid-October and was told my account was past due for July, August, September and October. I explained I'd already talked to someone in September. The person i dealt with was rude and told me, "No, you didn't" [talking to someone that is]. I repeated it'd been taken care of and the person again virtually called me a liar. I gave them the same card I'd given the person in September. On review of my statement, I found that Banfield had charged my card October 20 for all four months even though I'd already been charged. I am really happy with the wellness plans and believe their concept is very good. However, apparently when something goes wrong, they cannot fix it and their customer service people are rude and inept.
Banfield Pet Hospital in Inver Grove Heights, Minnesota - Heartbroken and Furious
Been taking ny Maltese to Banfield for 10 years. Never the same vets, seems they constantly change. My dog had pain in her neck area and was screaming in pain. When I took her in they told me it was behavioral!!! We took her to the University and she has 2 cancerous masses on her cervical spine and we are putting her down monday. All I can do is cry.....and I could list 10 other things they did wrong but felt I had to go back because of the Pet Plan!! Never Again! The next dog will not go there. please don't use them.
I was scheduled to take my dog in for the third time within 3 months this year because they said they wanted to be up to date. When my husband took him in they renewed my yearly contract without even asking. Me and my husband have been planning to cancel Banfield as...
I called 2 hours ahead with all info. needed, but upon arrival they had no idea what I was there for. I'm visiting TN from TX, so they said my Wellness Plan didn't apply, and I had to pay in order for him to be seen. I tried to explain I had spoke to Corp....
RUN, People RUN away from Banfield per Hospital. Banfield Pet Hospital, Lake Mary, Florida. On 9/06/2005 I was pressured by Banfield to sign up for an Optimum wellness plan which promised a 20% discount for each Vet visit for my 2 dogs Cody and Harmony. On 11/14/2005...
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Banfield Pet Hospital? What happened? What can we help you with?