Latest review first
Banfield Pet Hospital in Seattle, Washington - Consistently good care
I have been a customer at Banfield for 12 years. I have been to several in the Seattle area, and have always been pleased. They were so kind when I had to put down my previous dog, they were incredibly respectful and kind to me. And when my current dog got sad and anxious during a routine day visit, the secretary held her on her lap the whole day! And today, when my beloved 8.5 year old dauschund got cut up pretty badly in a tussle with a cat, they fit us right in to sedate and stitch her up. They seem a little bit on the expensive side, but I think that's just what health care for pets cost now. I utilized the wellness plan for several years until my dog's allergies to the vaccinations made it less cost effective. I'm very sorry for the loss of you pup, and when you lose a dog it can be easy to blame the doctor. But truly, do you think the vets woke up in the morning seeing what dogs they could kill that day? It was just an unfortunate incident.
Banfield Pet Hospital in Fairfax, Virginia - Need more training and better communication
Banfield has been seeing my Chihuhua since birth. I was never informed that she had a heart murmur. I only found out back in March 2008, by the way she is 14 years old, when she dislocated her hip. They took xrays to see why she was in so much and then they said she has a heart murmur, by then it was to late. All they could say to me was, "yes, she has a heart murmur" repeatedly as if reading a statement and not even listening to my questions. IF YOU LOVE YOUR PET DO NOT USE BANFIELD
Banfield Pet Hospital in Tucson, Arizona - Banfield in Columbia MD - Incompetant
I will become the worse emisary for BPH in Columbia MD at the Pet smart. They did not give me the proper instructions for giving my cat and antibiotic, and after 10 days she is throwing up every day. They claimed she had a urinary tract infection. When I brought her back they took no responsibility and basically gave her back to me and said "see ya" becuase I didn't want to pay $99 for a new UTI test. I told them the problem was her vomiting and they didn't do anything to address that. So I took her to a reputable vet in Columbia MD. Unfortunatly she's still throwing up every day. When I went to cancel the plan I found it it AUTO RENEWS and they slapped me with the rest of the payments for the year even though I expected to go "month to month". Not only are their Vets the bottom of the barrell, they lack any ethical standards. I tell everyone I meet with an animal not to go there!
Banfield the Pet Hospital In carmel Indiana Charter owned Hospital Treat there employees terrible and all they want is Money and New Clients they do services not needed just to make money especially Dr Mercer.She will extact teeth not needed to be extracted. Fire...
Banfield Pet Hospital in Los Angeles, California - Learn to read people
Does anybody on this planet read things before you sign??? Everything on that very legal contract very clearly states what the plan is, and isn't. It clearly states it is NOT INSURANCE. The duration of the plan, how to cancel, and how it works. You are basically paying off the services you use over a year instead of in lump sums. So even if your pet dies before the year is up you have to pay off the services you used. That is fair. The plan is for preventive care only. In hopes that taking consistent care of your pets prevents illnesses. You do however get a discount off other things not preventive. The contract doesn't claim to cover illness.When I worked at Banfield I had to force people to read the contract. Most people didn't want to be bothered. I also followed up by mailing them facts on the plan. Still ignorance is bliss I guess. The same people who didn't want to take a second to read where the first to throw a fit when something happened. I also made sure that people were sent reminders 30 days before the contract was set to renew so they could cancel it. No matter what was said to get you interested in the plan you still had the chance to read the contract. There is no excuse good enough as to why you didn't read before you signed. Im not saying Banfield gives the best service ever, but still READ BEFORE YOU SIGN. It would save you a lot of grief. If you didn't then don't blame someone else for your laziness. Oh and PS Veterinary medicine cost money! Most the diagnostics are the same as ran for people. Medicine is not cheap by any means. So please expect to spend some money if your pet is sick.
Banfield Pet Hospital in Coeur D Alene, Idaho - Banfield Forest Ave S.I. NY would not let cat be seen by vet because it was Mother not daughter .
My Mother brought my cat to the vet for a check -up and because he was acting pecular and had pulled back paw nail and it did bleed. She was refused and turned away when the receptionist said she needed my authorization signature and refused to fait to my job. The main office told me she was wrong, but she insisted they told her not to fax me the authorization. This is why the Staten Island Banfield CLOSED UP before. Shame on them and this will definately get reported. This is totally unacceptable especially since there also was a problem and possible could be a serious one.
In January 2007, I purchased a beautiful (and exensive)Shorkie pup from a wonderful breeder. I named her Suki(beloved in Japanese). She was so beautiful that everywhere I took her,people would stop me to tell me that they had never seen a more physically beautiful...
Banfield Pet Hospital In Trinity, Florida.
This like many other Banfield Hospitals have a lot of inexperienced Vets. The vet prescribed Etogesic tablets for my pet and we immidiately saw his stool become watery with blood. when i looked up the drug on the internet I discovered that it was dagenerous for pets, that it damages their liver and kidneys and several deaths have occured.Good that we caught this early and was able to go else where. Their customer service people are inept and rude, these people should not be in the Pet care business, their wellness program is not worth it. Young and inexperienced vets are no comfort for your Pet. you can easily loose them.
Banfield pet hospital
the time to wait to see vet is very long. i have dropped off my dog at 7am, still not seen till after 3. always the same reasons.mostly rude associates. if the associates per a comment i read here has a problem, don't work for a vet, animals will be animals, i work retail, to have people *** on the floor in dressing rooms,and ***, now that is something to think about via an animal getting upset being at the vets.i'll take the animals over my customers and be a happy wet tech.show love
Dear Dr. Scott Campbell, My name is Deborah,and am a terminated employee from Banfield Pet Hospital #1135 as of June 7,2008. I have been with this hospital since April 2007. I have never been so upset. There is no documentation and I kept this hospital going when we...
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