Latest review first
Banfield Pet Hospital-McKinney TX
My dog Aisling died from Rimadyl being prescribed by Dr. Wesley Archer. He admitted it on tape that it resulted in her death but took no other responsibility. Banfield Corporation has not contacted me in the 3 months since her death!! Please stay away from these killers!!!! I have been devastated by her death and cannot get over it. She was a beautiful black lab with more good years ahead of her. Dr. Archer and Banfield took that away from me, nothing can ever replace her. I don't know what to do or who to contact to make them pay for her death???
Banfield Pet Hospital in Chicago, Illinois - Took our money, misdiagnosed our cats, mixed up blood work, no one there communicates with e/o
Both my cats had blood work done 5 weeks ago when they were originally supposed to be declawed. The only thing that showed up on that blood test was that Hobbs had some sort of infection which they were able to tell because of his white blood count. Nothing was ever mentioned at that time about Chili having FIV. When I asked about that, I was told that it's easier to get a "false negative" than a "false positive". I am having some anxiety though about the fact that I have this strange feeling that they may have mixed up the blood work between the two cats. If I hadn't already spend $900 on the cat insurance, I'd be outta there in a heartbeat. Strike 1: No one there seems to know what they are doing. We have been given the run around on several different issues since we first started taking them there and I wouldn't put it passed these idiots to have mixed up the blood samples. I got a phone call from the doctor last Friday morning saying that I couldn't pick them up until the evening because "Chili's paw was still bleeding"...talked to her a couple hours later... "Oh, I'm sorry, it's Habanero's paw that was bleeding. Wait a minute! Which one's the gray one?" Are you kidding me? Shouldn't you know that? Strike 2:When I signed up for the "kitty plan" their ages had to be changed in the computer to make them younger than they really are because otherwise they wouldn't qualify. Well no one put a note or anything saying how old they really were so I got an alarming phone call from the doctor on Thursday asking me if they had gotten into any toxins because their kidney levels were alarmingly high for two kittens under the age of six months. The had postponed the surgery for hours, trying to figure out why they were so sick...when in fact, they weren't sick at all because their kidney levels are perfectly normal for their real age, which I had to tell the doctor because apparently no one else thought it was an important piece of information. Strike 3: When my boyfriend dropped them off for surgery, he was told that he could pick them up later that afternoon. !?! We were always told they had to spend the night after declaw surgery. He asked several times if this lady was sure we could pick them up in a few hours. I talked to someone there a couple hours later... "No you can't take them home. They always have to spend the night after surgery". Again, should every employee there know what's going on? Strike 4: My boyfriend was at work, I was at work and I had no idea where the cat carrier was. I called the vet and they said Eric did not leave it with them. I called Eric at work and he said he DID leave it with them. Guess what? I called back a few minutes later and talked to someone else on the phone who told me the carrier was there. No one there communicates with one another and it appears as though they are all incompetent.
I appreciate the last Banfield Employee who tried to clarify some misconceptions about the practice, but it was a little wordy... sorry!! Banfield does push wellness plans, but again it is because, speaking from my standpoint, we do see so many people overspending for...
Banfield Pet Hospital in Birmingham, Alabama - Plano, TX Banfield is fantastic!
I have taken my two dogs to the Banfield in West Plano, TX for 5 years. I'm a part of the Wellness program for both dogs, and I couldn't be happier. Jennifer and Holly know both of my dogs by name when I come in, and they can even tell them apart. (They are pugs, and the look like book ends!) The vets there are phenomenal, and they take excellent care of my babies. I'm moving to Austin next month, and it's going to be awful! I don't know what I'll do with having to get used to another vet. My little dog is a high-need rescue and has a metal plate in his hip. They know just how to handle him and keep him from getting scared. If you move anywhere near Plano, please go see them!!!!
Until this past Saturday I was fairly satisfied with the staff and care for my two Siamese cats. My oldest one was in for his first annual checkup and was apparently left in his carrier for over 4 hours. Then I was called and told they couldn't get him out and he...
Banfield Pet Hospital in Summerville, South Carolina - OMG PPL Be Real .... Do your Homework First
Banfield saved my Pugs life and I didn't pay that much. I have a plan with them and pay $20 a month but over that I paid nothing to Banfield. However I did have to take him to the ICU @ the Animal hospital and that was $1200 for 1 night and that was minus the $100 my Banfield Vet saved me by calling ahead. Any vet @ any place can be bad you have to check them out. You go some where and the Vet is different every week HELLO , Use common sense ppl. You wouldn't take you kids to a Doctor's office where the Dr was new very week. Vet's are no higher than Dr's and have the same student the only difference is you *** @ the Dr your insurance picks up most the bill.
Banfield Pet Hospital in San Francisco, California - Let me know what you think!! (MUST READ!!!)
I have a 7 month old minpin that I have been talking only to Banfield here in Scottsdale Arizona. All seemed great from the puppy care package to how they treated my dog. A few months down the road it seemed that the nurses didnt know anything and every time they opened their mouths they sounded like complete *** Ok, back to the REAL PROBLEM.... Like i said before I have been taking my dog here since day 1! All of her visits came out great with NO HEALTH ISSUES WHAT SO EVER!!!!!!!!!! I took her in last week to get spay.. One of the nurses called not even 2 hours later and said we have a problem (NOT TELLING US WHAT IT IS) and asked if we had a fax number where she could fax us a list of all the things they needed to do plus costs. IN SHOCK STILL NOT KNOWING WHAT THE *** IS GOING ON!!! I get the fax.. over $600 in issues....... So I drove up to Banfield and the doctor couldnt talk to me cause she went to lunch even know they know we were on our way up. The nurse was so confused on the problem. I asked to see our dog and she was way out of wack! The nurse asked if I could come back in two hours to talk to the Vet. ARE U KIDDING ME!!!!!!!!!!! So now, still not sure what is really going on, I come back after 2 hours. Wait for Vet, she finally comes out and says the tried putting her under for spay 4 TIMES!!! WTF! My dog would keep coming out of the gas and not staying down so they kept trying until she went cold and couldnt get warm again. So NOW THEY WANT TO CHARGE ME OVER $600 TO RUN ALL KINDS OF TESTS AS WELL AS XRAYS TO FIND OUT WHAT THE PROBLEM IS. I love my dog so I paid it. Still not having any answers plus she isnt getting spayed now, they think it could be her liver or liver shunts as well as her thyroid. Plus they want to do more test this week that is going to cost even more. They had my dog for 13 hours and still no answer. Plus DONT FORGET THIS WAS ALL IN ONE DAY! I come to pick her up like they said at 5:30 and the doctor said she was to busy to talk to me (CAUSE SHE WAS GOING HOME FOR THE DAY!!) The nurse comes out and said we forgot to add some other $90 dollars in charges and I laughed and said BS! Im not paying anymore! (I already paid before and they want more hahaha, give me a break!!!) ISNT IT TRUE, THAT WHEN A HUMAN GOES IN FOR ANY KIND OF SURGERY U HAVE TO GET EVERYTHING CHECKED OUT, BLOOD WORK AND ALL? YA THOUGHT SO! SO WHY IS IT AFTER A GOOD CLEAN RECORD WITH THE DOG, THEY TRY PUTTING HER UNDER 4 TIMES (WHICH I GUARANTEE IS NOT SAFE ON ANY DOG, LET ALONE ONE THAT WAYS 4 POUNDS) THEN CALL ME WITH A HUGE BILL SAYING THEY NEED TO DO ALL THIS BLOOD WORK AND XRAYS. TO ME THIS SOUNDS LIKE A SCAM OR THEY ARE TRYING TO COVER UP A HUGE MISTAKE TO COVER THEIR ***, AND FOR THAT I NEED TO PAY FOR THEIR MISTAKES. (BS!!!!!!) o and btw, I got their at 5:30 and waited for my dog and pills and *** until 7pm!! (dont forget the dr left a little before 6 and didnt say a word to us!!!)
Banfield Pet Hospital in Randallstown, Maryland - Bad service from poorly trained killed my Schnauzer
Please do not take you pet to Banfield Pet Hospital if you love it. Veterinarians only stayed a few weeks, so every time you take your pet back, a new vet wants to do a new test to verify if your pet may have some alleged condition. My poor Schnauzer was never properly diagnosed until the day he had four organs fail and died. My beloved dog went for regular checkups but was never diagnosed as diabetic. The idiots only recognized the problem when his kidneys and liver failed. They could not even care for him then. Stay far away!
Banfield Pet Hospital in Los Angeles, California - Banfield Murrieta Rocks!
I have been going to Banfield Murrieta, CA for over 6 yrs and everytime is awesome. Doctors and staff are great they treat my pets and I like family. If you dont have the money or time then dont get a pet. Animals are expensive to take care of anywhere you take them tha's if you are getting quality service ofcourse, if you want a micky mouse job then go to lake elsinore park every sat once a month and get your vaccines for 8 dollars and shut up and dont complaint. I have been very satisfied with theirs optimum wellness plan. Thats because i understanding unlike some of you think they are insurance. Do you read before u sing????? Well if you dont then take resposabilty for being so dumb and dont complaint. READ before u sign. Nothing in this worl is free. Get educated and stop blaming others for how *** u can be when it comes to taking care of ur animals... I love banfield and they love my pets!!!
My cat has a foot infection. Took her 2 weeks ago and I was given antibiotic pills to shove down her throat. Two weeks later no improvement so I take her on the follow-up visit. Different vet. Suddenly she had an ear infection (after two weeks of antibiotics??) (NOTE:...
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