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Here is my laundry list of complaints: I have a paid membership, which was a big mistake. When u take your pet for an scheduled appt. they r looked over prescribed expensive meds n u r told to bring pet back in 2 weeks for recheck. You do not see same Vet, when pet...
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1 comment
Banfield Pet Hospital
#834443

Hi Anonymous - We apologize for your visit to our Naples hospital, but thank you for making us aware of your concerns. If you could please reach out to our Client Advocate Team at 877-500-2288 or email cat(at)banfield(dot)com we would like to speak with you more in regards to your experience. We look forward to hearing from you.

Sincerely,

The Banfield Team

Review
#503347 Review #503347 is a subjective opinion of poster.

Banfield Pet Hospital in Belton, Missouri - Nothing Good about Thwm

I Have 3 different breed dog. Chow/lab mix, Husky, Bloodhound.First they tell me they don't know anything about my dogs breed. (bloodhound) but its ok they will learn about them by treating my dog. Every time i bring in my husky they call her fat, say that i'm a bad dog owner, I don't properly take care of her. she ways 55lbs. the avg weigh for this breed is between 35 to 60lbs. The Chow/lab mix who is the sweetest dog ever. They tried to refuse to see cause she was part chow. NO vet should refuse to see, treat any kind of dog based on breed.
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Review
#502963 Review #502963 is a subjective opinion of poster.
Loss
$300

Positive Experience Review

I love Banfield and feel they have taken great care of my dog for 12 years.we've had a few emergencies and they"ve always been wonderful.
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Review
#501432 Review #501432 is a subjective opinion of poster.

Banfield Pet Hospital in Miami, Florida - Run up the bill

Banfied at Kendall, Miami, FL: I took my dog for teeth cleaning; they will run few tests before procedure and then come back and tell you they need to do additional tests for additional charges. They should have explained all these procedures and tests and their cost at the time you drop your pet in order to avoid any surprises. At the end, to get the dog's teeth cleaned would end being twice the price initially quoted; if refuse, you have to pay exorbitant charges for the tests. Sounds fishy to me. I will stay away from this place or any Banfield in the future.
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Review
#500682 Review #500682 is a subjective opinion of poster.
Loss
$95

Banfield Pet Hospital in Palatine, Illinois - They don't know what they are doing

I do not recommend this hospital to anyone. The Vets are extremely poor educated. My dogs were majorly diagnosed twice. The first time they confused a simple stomachs upset with a liver failure. The second time, a reaction from insect *** with a kidney problems. I am glad we took the dogs to another hospital. It was a life savior for them. In short, all those Vets should not be practicing vets and should have their Licences revoked. I think this Banfield chain should be banned of the face of the Earth. Unfortunately, I am not the only case of poor veterinary practices in this place.
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#498333 Review #498333 is a subjective opinion of poster.
My dog, Max, died on May 9, 2014 of liver failure. I went home that day, my pug could barely walk, and was out of it. He was being treated at Banfield on 7th Street and Bell, in Phoenix, AZ for about a month prior, as he was not eating and losing weight rapidly. I...
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1 comment
Banfield Pet Hospital
#828285

Hi Sandra - We are so sorry for your loss and are thinking about you during this difficult time. Thank you for bringing your concerns to our attention.

We apologize for the lack of care and understanding you have been shown by our staff and we would like to speak with you further to address your situation.

At your convenience, please contact our Client Advocate Team at 877-500-2288 or email cat(at)banfield(dot)com. We look forward to hearing from you.

Sincerely,

The Banfield Team

Review
#497351 Review #497351 is a subjective opinion of poster.
Kinzey, our 77 lb Labradoodle came in to our house with an injured left front leg on Saturday night. We iced the leg but it had quite a bit of swelling. The next morning the leg seemed to be improving but we still felt that we should see a vet. With our vet being...
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Review
#497285 Review #497285 is a subjective opinion of poster.
Loss
$250
Banfield Pet Hospital - Pet Medical Service Review from Fort Worth, Texas
I took my dog in for surgery for Pyometra and she ended up with a damaged esophagus due to the tubes they used during surgery. Not only did Banfield not express concern that our dog needed to get spayed because she could get pyometra when we brought her in for the...
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Review
#495807 Review #495807 is a subjective opinion of poster.

Positive Experience Review

I've used Banfield exclusively for all my animals for many years and have NEVER had anything but great care!
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#495386 Review #495386 is a subjective opinion of poster.

Unprofessional Realtors Review

Took my sick dog to Banfield coral gables they were rude load and I could here them tell the dogs to shut up I am officially putting in a complaint at the corp offices I have been a loyal customer for 17 years but I have seen the service get worse I am considering hiring an attorney to review my case Never again will I put a foot in the coral gables hospital Lazy vets lazy unprofessional staff
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Review
#494996 Review #494996 is a subjective opinion of poster.