Banfield Pet Hospital in Miami, Florida - Banfield Animal Hosp, dirty and extremely poor service
Update by user Feb 18, 2013
Thank you jstcurious. I thought it was unprofessional and inappropriate to bring into question my not having "grown up" ; ) really. I don't have a lot of disposable income, but as a pet owner and lover, I would find a way to pay for something catastrophic, should it...
Banfield Pet Hospital in Olive Branch, Mississippi - WORSE CUSTOMER SERVICE!!! RUDE!!!
Banfield Pet Hospital in Alexandria, Virginia - Follow-up with Customers
Update by user Oct 25, 2012
Guess What? I learned via voice messaging that Archie\'s expensive non-local urine test turned out to be no bacteria growth found in his urine.
It took 5 weeks for the results to be RELAYED to me. I learned Benfield has the results at week 2. Let me explain. At week one -- labs found not bacteria growth; at week two -- no bacteria growth; finally week three no growth.
So what does this all mean? He has no Urinary Tract Infection? It just disappeared like magic.
The stress and worry a first time person with no experience living with a dog had to go through was seriously devastating. I am too old and too tired to put up with such incompetents.
Original review posted by user Sep 24, 2012Archie. of the canine race, has been suffering from a Urinary Track Infection. Timeline is....Day 1 -- diagnosed with UTI; treatment: Shot with follow-up in 2 weeks. Day 14 -- Follow-up appointment, he still has UTI with crystals & white blood cells in urine ; treatment: antibiotics given orally daily for 2 weeks. Day 32 -- Follow-up appointment, he still has UTI but with crystals in urine; treatment: two weeks rest. Day 47 -- Follow-up appointment, got urine and sent to lab and will provide results once know but should not take more than 14 days. Day 62 -- no word from Banfeld so I called. Primary Vet not in and will get a call from another vet about results of test. Day 64, today -- call again, Primary vet not in until tomorrow; message taken for her to give me a call. I asked if any of the other vets can read the results.....they will try. Waiting for a call; however, will not renew insurance with them once tern is over in April 2013.
Banfield Pet Hospital- very slow and inefficient service. Cuyahoga Falls,Ohio
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