Latest review first
Banfield pet hospital was not my first, second, or even third choice because they are not an exotic veterinary hospital but I could not get into my exotic vet for a week and tried to get in somewhere else because my chinchillas needed to be seen right away. I was told...
Banfield Pet Hospital in Rochester, New York - Madison WI Banfield worst vet ever more worried about money than they are the pet!!
They tried to charge me twice for a procedure they didn't treat right the first time, i had to walk away i'm not made of money and thats what they treat you like. My cat had an abscess in his mouth i got it treated and they tried to charge me for re check after the procedure, after a week or so it didn't improve, then told me it was my fault that they didn't inform me of how to properly take care of him @ home and i was going to have pay for the procedure again, they charged me for a e collar but turned out the one they put on him wasnt doing its job in the first place and told me i had to get another one, i then got the report and they do nothing but say how horrible i was and loving vet they were b.s.. So all in all they tried to get over on me for money, and defame me as a pet owner, the vet was lucky i didn't get physical w/ her... She also failed to mention to me that my cat had another wound next to the abscess and this could have also been a cause for the 2nd procedure.
I recently took my two dogs to Banfield Pet Hospital for dental cleaning which is covered by the Wellness plan. Teeth extraction is not covered however. Both of my dogs needed extractions according to their doctors. My 14 year old needed nine teeth extracted and my...
My best friend in the world, my companion, and my soul mate (my cat) went in because he wouldn't stop vomitting. Although I was able to hold him before, Banfield no longer allows owners to hold, touch, look at, or pet their animal once inside the room and placed on the...
Banfield Pet Hospital located in Paradise Valley Arizona at Petsmarts performed a spad and declaw on my pet. The price they quoted was $365.00 to $575.00 depending on the vets descretion on pain meds. The bill came in at max however I was aware of the rage so I paid...
Banfield Pet Hospital in Orlando, Florida - Insurance with Banfield: BEWARE
Yes, I was robbed by Banfield/ Petsmart insurance. I initially got my dog a more expensive insurance because she will need surgery to fix her. 2 years later, I called Banfield and ask if I can downgrade and the girl said yes. Ok, she gave me a price of $136.00 for the year. Supposedly the minimum coverage is about $18.00/ month so I multiplied that by 12 mos, I said $136.00 is cheaper so I paid for the whole year instead. I thought I made a great deal. When I received my credit card statement, I noticed that they are still billing me so I called PetSmart and told the supervisor that I already paid for the year, so why are they still charging me. GUESS What..... Without me knowing it and them telling me, I did not realize I was paying for a penalty charge because I am changing my insurance not in the anniversary date.....I was fuming.... I said I am not ***, why will I try to save 2-3 dollars/ month to get charged $136.00. Of all company, they can not make any changes. I said you just robbed me. Just a precaution, always ask when your anniversary date is before cancelling anything.
I notified the corporate office in July I was not renewing my cats wellness plan. Today I noticed an August charge for my cat so I called corporate they claim I never notified them I was not renewing! They are not to be trusted! I read a similar incident. This is their...
Banfield Pet Hospital in Tampa, Florida - Benefield Animal Hospital, Brandon Fl.
I purchased an animal wellness policy in April and received good service, until my dog died in October on a weekend.I was truley heartbroken! She past away suddenly on a weekend eve and they were closed so I took her to the pound for disposal. Monday morning I went to inform them of her passing, thinking that they would be sympathetic and consoling. Instead I was told that I still owed the balance of the contract! WHAT A CRUEL AND INSENSITIVE THING TO SAY! My credit report says I am delinquent; I am going to sue! I beleive it to be the only way to get satisfaction. I asked the lady would she continue to pay health insurance if someone in her family died? Her response was, sir, did you not read the contract? It was not airtight and had no provision for a death declaration dismissal.At that time I had the authorization of disposalwith me. I intended to give to them but was totally upset. It has been a few years but I will be vigilante. So beware of this business it is not good.
We were new to Trinity, Florida and thought that a pet hospital inside Pet Smart would be reputable. One of my biggest mistakes in my life when are dog, Pepper, was misdiagnosed with pancreatitis, and died the next day. In addition to the chaotic, incompetent care,...
Banfield Pet Hospital in Panama City, Florida - False Advertisment!!
I got a coupon for a "Free Office Visit and Consultation" from the Panama City Banfield Pet Hospital that states it is for new clients. When I checked out they informed me that the coupon was only for what they call a "wellness visit". Not one single thing is mentioned about a wellness visit it just says new clients and I was. So I ended up paying $35 for a "free" visit. This is a complete sham and false advertisement. I will not be going back due to this and have contacted the BBB about their false advertisement. I will never go back due to this and intend to let everyone I know what a scam it was!
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