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Banfield Pet Hospital in Holmes, Pennsylvania - Unqualified Professionals
I had taken my pet to Banfield for over11 years. They want to make it seems as though they care, but they don't. It's all about money. As soon as yyou enter there the hands goes out. They want their money immediately. My pet was taken in his last appointment in Oct. 2011, the doctor did not offer a xray. I then took him to a second opinion only to find had they acted quickier he would have been here today. After I complain they doctor that was the one that only kept him drugged up was transferred to Timonium instead being held accountable they hid her, Dr. Scher.
Update by user Feb 05, 2012
Additional information: The doctor that Kuki was treated by is Dr. Waters.
On Rochester Rd. in Rochester, Michigan.
Original review posted by user Feb 05, 2012I took my dog Kuki to Banfield pet hospital to get one of her teeth cleaned. I dropped her off at 8am and expected to bring her back in a couple of hours....
Banfield Pet Hospital
I have a few things to say about Banfield Pet Hospital I used to work for them the experience working and learning was very good another thing under my belt for the future with another company. The training could have been better with learning a whole new field the staff when answering a question should have had a better response without the attitude with it that you should have known this which I thought was very rude and disrespectful towards another employee. I also did not understand about the Wellness Plan the plan is good and does save you money depending on the situation of the pet. I know its a yearly contract, but if your pet runs away of passes away you should not have to continue with the plan you should be able to cancel at that point why pay for a pet that is no longer with you.
Banfield Pet Hospital in Pearl River, New York - Banfield Animal Hospital nearly killed my pet,and continues to bill me.
This veterinarian hospital misdiagnosed one of my dogs,saying she had a low thyroid gland reading, and put her on medication. After a few months, she had several incidents of OCD,nonstop licking the floor and outside ground, was completely unable to connect with anyone, and injured herself in the crate where she had been placed to protect herself and the household.I took her to a nearby animal hospital, who kept her for two days, charge me more than $1500, and finding nothing other than a HIGH thyroid gland reading, caused by being on medication that she did not need. It turned out that her thyroid gland had been on the low side of normal to begin with. In addition, my 13-year-old dog spent an entire day there for some testing, and at the end of the day, when they contacted me to pick him up, he was soaked in urine; no one had let him out to eliminate from 7:00 AM to 5:00 PM. I stopped bringing my animals there, yet they continue to bill my credit card for seven more months. Finally, when I canceled the credit card just to stop payment to them, they sent me to collections. As in all the postings about Banfield on this website, they insist that there is no way to cancel one of their "wellness" contracts, even if the pet has died. In my case, I suppose I'm lucky that at least my animals survived Banfield. I want to warn anyone not to utilize this place; it's a disgrace.
WARNING: NEGLECTFUL!!!!!!!!!! UNPROFFESSIONAL, MONEY HUNGRY, BOTCHED UP SURGERIES! It is now...2012...I wrote this post back in 2008. I am now adding a recap. As of Today...January 31st, I have recieved 4 new comments on this post I wrote 4 years ago. This is very...
Banfield Pet Hospital
I received a call from them stating that I needed to make a payment, and it was automated and said that I would need to call them back, and promptly hung up on me. So I called back and the woman I spoke with was very rude with me, and would stop talking for no reason so I would keep saying hello. I did not want to have to speak with her anymore, so I politely thanked her and hung up, I cooled off a bit before I called again and I spoke with a male this time and he was reacting in the same way. They have horrible customer service.
This organization is dirty, underhanded and feeds off fear and love of pets to upsell unsuspecting customers who assume that they are legitimate because they are partnered with a large national chain like Pet Smart. My son was pressured into getting a wellness plan...
Banfield Pet Hospital in Alexandria, Virginia - Banfield required wide scope of expensive exams and medications
My dog essentially ended up just having hot spots. I was not sure and figured since I have been paying for this service for the last 9 years I should take him in to be examined. I was told by the examining vet that they wanted to run a bunch of skin cultures and other tests and this would run me about $240. I was initially shocked but decided I wanted to be sure he was ok. I came back once they call me that afternoon to pick him up and was then told that my bill was $760. for some extra tests and expensive prescription grade shampoos and conditioners. I took him the next day to our local vet hospital just to see if I was being wronged and it was confirmed that I could have just done the traditional measures that are listed anywhere on the Internet and maybe spent about $75. on some over the counter shampoo and olive oil and he would have been fine. What you pay over a course of a year does not add up to be better than if you just took him in for routine visits to any other vet. This is true because if your dog does end up requiring more that the listed items in your plan Banfield rakes you over the coals. Spread the word and save your friends from the heartache.
The 2 most recent examples was 1) a golden retrieverr with about an 8" laceration on the side that was stapled closed using sedation/lidocaine. Their estimate from Banfield was $1890-$200 with the only other option to euthnaize for $51; our charge was around $250 but...
Banfield Pet Hospital in Tucson, Arizona - Banfield vet gave my dog First Shield after being medicated.
I took my dog in for a routine examination. She's had a histouy of seizures and is on medication Phenobarbatol and potassium bromide. The vet knew this. She then sold me on a flea and tick treatment, First Shield Trio @ 47.36. A day or so after the visit, she started having serzures again. Keep in mind she had been seizure free for nearly 18 months. Now the poor thing just wobbles around, lethargic, falls down, seizes, paces around for hours. The night they started, she had 9. She has 4 0r 5 every day. Today she fell over into the pool had it not been for me out there, she'd certainly have drowned. The FDA doesn't seem to care, our wonderful EPA is absolutely useless in this concern. They both allow this poisonous pesticide to be sold to unsuspecting public with NO KNOWN antidote to correct this poison. This is animal cruelty at its finest, so why is it allowed to be sold. I've been rreading several articles and there are several kinds that do the same thing to our pets
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