I took my yorkie in to have her dental cleaning which is part in the plus active prevention services, was told I had to paid extra for anesthesia which is suppose to be a part of the service. I have had many good experiences with Banfield Pet Hospital but lately mostly bad.
I took Chloe in for a visit on March 12, 2016 at that time she was close to death, I didn't have the money that was being charged to provide the services that she needed, I was declined the charity because they felt like she wasn't that important; BUT mind you I have spent well over $1,000.00 of dollars in providing care for her, and at the time when I needed assistance from them, none was provided. Thank God she is still living today. Again some staff does care...
NOT everyone have a steel heart. Chloe is my child...
Product or Service Mentioned: Banfield Pet Hospital Active Prevention Wellness Plan.
Reason of review: pet wellness plan.
Monetary Loss: $18.
Preferred solution: Price reduction.
Banfield Pet Hospital Pros: Some of the staff and one doctor, I both like and dislike, Personal attention.
Banfield Pet Hospital Cons: Unprofessional staff, Staff attitude.