Banfield Pet Hospital - ACTIVE PLUS PREVENTION SERVICES
I took my yorkie in to have her dental cleaning which is part in the plus active prevention services, was told I had to paid extra for anesthesia which is suppose to be a part of the service.I have had many good experiences with Banfield Pet Hospital but lately mostly bad.
I took Chloe in for a visit on March 12, 2016 at that time she was close to death, I didn't have the money that was being charged to provide the services that she needed, I was declined the charity because they felt like she wasn't that important; BUT mind you I have spent well over $1,000.00 of dollars in providing care for her, and at the time when I needed assistance from them, none was provided. Thank God she is still living today. Again some staff does care...
NOT everyone have a steel heart.Chloe is my child...
This person wrote the review because of "pet wellness plan" of banfield pet hospital active prevention wellness plan from Banfield Pet Hospital and attached a photo. Reviewer claimed that he or she lost $18 and wants Banfield Pet Hospital to issue a partial refund.
The most disappointing in user's experience was unprofessional staff and staff attitude. Author liked the most some of the staff and one doctor and i both like and dislike. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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