I purchased a dog from a private owner, her son was allergic to dogs and had to find a new home for Maggie. I took Maggie into the Banfield vet and found out she was under a contract for the hospital. How the dog could make this contractual commitment to the company is beyond me.
I contacted the private owner who stated she had already spoke to Banfield and would be continuing with her obligation to the company. This took several calls by both of us and was finally resolved, so we thought.
Over a year later I received a call from a collector stating I owed monies for a wellness program. I had no idea this had happened and thought again it was resolved.
I am refinancing my house and just found out this is on my credit report! I have no credit cards, no car payments and a score of 800's in credit until now! I have to explain why 5 years ago I didn't pay some ridiculous wellness program for my dog before I can refinance my house.
I went to google to find a number for this company and came across the first three links as complaints against this company. I am wondering if I can print screen and send it to my bank as proof to the issue with this company.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.