Brought a dog with broken leg to Banfield. They messed up the set and after 3 weeks and almost a thousand dollars, had to take to a real vet.
Best part, is dog came back from Banfield with mange! All covered in a wellness plan? Think again. Puppy plan covers the visits - which they want you to do anyways, so they can make their real money, selling you unnecessary treatments and medicine.
Completely unethical and incompetent. And don't ever think of cancelling the plan.
You have to pay to get out and they will even charge you for services and medicine not rendered. Please go find a good country vet.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Problems with payment.
Banfield Pet Hospital Cons: Lying and theft, Billing after canceling, Exploitation of services.