I took my dog in for the $42.95 fee for a office call, and the Doctor, I believe his name was Carlyle, in Largo, Florida mall, was telling me all about their wellness plans and such, all the while giving my dog certain treatments, even though I was very specific that she was up to date on all her shots and treatments for another 5 months.
I don't know why exactly, but I went with their $36.00 a month plan for 1 yr.
I went home $78.90 poorer for a office visit that was supposed to be $42.95, and a plan I didn't even truly understand, as the doctor rattled off all kinds of figures that made it sound like a good saving situation.
The following day, I checked with a friends vet and their top tier pricing was way less than Banfields minimum pricing for almost everything they offered. I decided to cancel my plan , within 15 hrs, and they tell me they can't cancel my plan due to an unpaid balance.
Now I am furious at this time and ask them why. Here is their pitiful response "we treated your dog for certain things ( remember, I told them she was good for at least 5 more months at the beginning of their B.S. exam ) And I figured they were doing the things I was paying for in the $42.95 they charged for the exam, not just say "hi, give me $42.95 for saying that ".
But, without my "ok" they did all this so called treatment, and still didn't spend 12 minutes with me.
I even pointed out that there were significant moles on her, he looked briefly at 1 only, and said it was a sebaceous blackhead, now this amazing diagnosis, with out even really taking more than a few seconds looking at 1 only ( there are at least 17, some varying in color,configuration and yet, just a zit ).
Now, here is the true reason they do all these unnecessary treatments is it costs them nothing ( their prices are sooooooooo inflated , even their cheapest stuff is wayyyyyyy more than any other vet i checked with, at least 6 )then if you don't sign up for their wellnes plan, they tell you that their treatments they just did on your pet is due, at a ridiculous inflated rate.
I told them *** no, and it still cost me for the first month ($36.00 ) for a grand total of $78.90 for the crappiest office visit and rudest people I have ever dealt with.
Just another chain rip-off like Americas best, or just brakes, all thieves
Stay away from these thieves.
They prey on your emotions and then steal your wallet.
TERRIBLE COMPANY, STAY CLEAR..........................................
Product or Service Mentioned: Banfield Pet Hospital Pet Vaccination.
Reason of review: Pricing issue.
Monetary Loss: $79.
Preferred solution: Full refund.
Banfield Pet Hospital Cons: Overcharged for services.