Carson, California
Not resolved
5 comments

I took my puppy to the vet in Delaware at the Banfield in PetSmart. I asked them to give him his rabies shots, and his 2nd shot.

I was told to buy him benadryl and drop him off on Saturday (July 31, 2010). I took him there and dropped him off, I called so I could pick him up, they did everything I did not ask them to do, then had the nerve to say it cost 559.76 and I had to pay once I came to get my puppy.

But if I purchase the wellness plan, it will only be 112.23, it feels like I have just been scammed. I thought about purchasing the wellness plan a few weeks back, but after this stunt they pulled, they just lost a customer.

Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.

Monetary Loss: $559.

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Anonymous
#172224

I had my 3 dogs on banfield but when Coco got ill vomiting blood and mucus and I inquired about a possible gastric ulcer they repeatedly told me dogs aren't like humans and wouldn't explore that option. Instead they put her on trial after trial of different antibiotics.

End of story:Bleeding gastric ulcer and IBS and 2k plus in med bills. Banfield lost big customer and hopefully many more in hopes to save more lives!

Anonymous
#172217

That's their game! Same thing happened to us.

They said $600. but if on the plan $250.

My husband took the plan it ended up then costing ($70) a month for both old dogs another $852.for the rest of the year on their wellness plan. Even doing so I had to fight to get the services provided (free on the plan.) Awful awful deceitful practices. Fast food Vet care, managed by production.

Run!!!

dobsylyn
#172212

I think all vets are a rip off. I read an article from some sort of "veterinary society" which was calling on vets to ask for more xrays because they needed extra funding.

Anymore, they charge as much as a regular doctor visit. I took my cat in for earmites once...it cost 293.00. I was sickened. It was over half my paycheck.

I avoid the vet at most costs.

Obviously, if it was serious, I'd take my pet in. I just avoid the checkups.

Anonymous
#171642

Did you ask about the fees before you took your dog in? That price is pretty steep but I would have asked beforehand.

Anonymous
#171634

that is why you have to sign a piece of paper saying exactly what you want and if they do extra stuff then you can refuse to pay! i wouldn't have paid it...

whenever i drop my puppy off i make sure i know exactly how much money that they are charging me and i sign that piece of paper and if that amount changes when i pick him up i want to know exactly why it changed!

i always ask for a copy of the amount too and then bring it back with me! I am very cautious about my money spending...