I recently took my little 8 lb Chihuahua to Roanoke's Banfield Hospital, she had fluid in her lungs she was sedated and a Lasix IV was inserted. She was turned upside down held by her hind legs and shaken.
Her heart stopped and she was revived with heart massage, her rib may have been broken, and the vet said she should be put down for this. I think this must be a common practice overdosing a pet, they ask if you want to revive. I was presented a bill for $166 for a Lasix IV, pet exam, emergency visit and oxygen. When her heart stopped they came out to the waiting area and asked if I wanted to revive her, I said yes.
A few minutes later I was given a bill for $566 while she was still on the exam table. I saw her EKG and was told recovery looked possible but she needed to go to an overnight hospital. I was asked to apply for care credit and it came back rejected no credit rating available. They let her die because I had no credit.
They had me come in the exam room and talk to her, her eyes were solid black and non responsive, I think she had already passed away, or was in a coma. Minutes later they wanted to euthanize her. They knew I wanted to take her to another hospital and if I had taken her to another vet the overdose would have been detected. My daughter's cat was given 10 times an overdose at the Charlotte Banfield.
Hundreds of complaints at Pissed Consumer, Consumer Affairs, Complaint Board, and My 3 cents. They never intended for her to recover. Banfield outlets are franchises, write to your state's attorney. Banfield has interns from local Vet schools, I received a sympathy card with several signatures on it, the day I was there there were students in the exam room, my dog was a tutorial.
She should never have been sedated, the vet said "she sure didn't like that tube in her throat".
Owners can't watch what they are doing to your pet, they seat you in a separate waiting room. Gives them the opportunity to do whatever they want.
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.
Monetary Loss: $59000.