I have been using Banfield for approx 2 years. I purchased their wellness plans for my cats..I have many. Everytime using the plan they advise to you to use for Discounts and such, I came out paying hundreds of Dollars... Example,, My cat hurt its leg...it was over 500.00 out of pocket.
I found a local vet suggested by the SPCA of Central Florida.. and Same problem different cat...107.00.
Banfield takes advantage of you every chance they get.
Want another example... My cat had blood going to the bathroom...Banfield..over 500.00 out of pocket.
I have a kitten with the same problem...yesterday went to the local ver 103.00 for the same problem as the other.
Another example...I had a cat with Crystals in his Urine...They charged me over 1200.00..Not including emergency trips to an animal hospital which wasn't under their control... The cat his since died however I was showing my bills to the local vet that I just started going to...for what was wrong with my cat..its shouldn't have been no more then 400.00.
I can go on for hours...My Point is Buyer Beware!!!!!!!!....I love all my 7 cats and would just about die for them...The Banfield office I went to knows this and took every advantage to take my money!
They are RIP OFFS!!!!!!!!!!!!!!!!!!!!! Spend you money wisely folks...Its a bad economy
They have taken thousands of dollars..It got to the point when I didn't have the money to keep handing 500.00 dollars a wack..Instead of saying half the procedures they do are not needed..they say will we can finance it....BE CAREFUL!!!!!!!!!!!!!!
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.
Monetary Loss: $1200.