I highly advise against going to this Banfield location.Dr.
Michael James is completely two faced. He acts very nice in the room but I have been sitting in there several times and I heard him in the back yelling at his nurses or throwing what I would call a temper tantrum. My girlfriend took her dog in there one time and said she wouldn't go back because the whole time he was in there he stared at her chest and treated her like she was dumb.
Even having a conversation with a few of the ladies that work the front I was told he treats women poorly.So I don't recommend going to him, especially if you are a woman.