Don't get me wrong, the doctors are great. It's the receptionist that irks me.
I think her name is Stephanie. Whenever I call and mention emergency, she has a knack for putting you on hold. Today I told her my doxie was having issues wagging his tail and I'm afraid it might be a spinal issue, she told me to make an appointment for 2 hours from now . It was getting progressively worse so I called again and told her I'm bringing him in as an emergency and she said I would still have to wait till the rest of the dogs get seen for the afternoon.
I am very angry. My dog is a family member and you just don't treat people that way