After having issues with my cat still having fleas after using the First Shield medicine that Banfield sells (the only flea med they sell) I called them only to have the receptionist at the Medford, OR location tell me it was all my fault. That I wasn't doing something correctly or that we had an infestation in our house and that we needed to treat all animals.
She wouldn't stop talking long enough to listen to me tell her that 1. We applied as directed 2. We have hard wood floors and NO ONE has had a flea *** 3. We have NO other animals.
I have always used Frontline with complete success. Now I read everyone else has the same issues with this *** medicine that they are probably selling only to make a larger profit. I will never go back there. They screwed up my former cats surgery and it had to be re-done and my cat was in pain.
I should not have even considered using them again even if it was just for medication. They are HORRIBLE and should be charged with animal cruelty for what they do.