Took my puppy in for routine vaccinations. Doctor said my puppy had a rash on her abdomen because she saw one pimple, tried to get me to buy medicated wipes and spray over ONE PIMPLE.
Wanted me to pay for a $60 urine test and after failing to get my puppy to *** then told me I could do it at home for free. Why not tell me that in the first place? Then told me my dog was limping serverely while they took her to *** I saw no limping, even prior to the visit. Charged me $25 for an "exam" that should have been covered by the wellness plan I was on and when my puppy comes out, she is limping and lame in one leg.
Then I am told she had another vet examine my puppy as well who I have never heard of or met without asking me. Now she wanted me to pay $317 for radiology scans. My puppy cried in pain all night not able to lay in any position for long. She was fine before the visit.
Took her to another vet next day who said puppy pimples and discharge are COMPLETELY NORMAL and that the type of "exam" they did shouldn't even be done on a human. DO NOT GO HERE, they will hurt your dog to get money out of you.
Product or Service Mentioned: Veterinary Healthcare Associates Pet Medical Service.
Reason of review: Poor customer service.
Monetary Loss: $346.
Preferred solution: Full refund.
Banfield Pet Hospital Pros: Dr pascal.
Banfield Pet Hospital Cons: Dr milo, Dr v.