The Banfield Pet Hospital at 60 N Rt 17 in Paramus, NJ is the worst! Right up to the "owner" Dr. Mia Frezzo, I received incorrect information about my dogs heartworm medication. Even after I came in and showed the technicians they were wrong, I still received nothing but rudeness and ignorance from Dr. Frezzo.
Advantage Multi DOES make a medication for both Heartworm and Flee/Tick protection. I even had to bring in the box to SHOW them. Still, they sold me a separate WormShield that I did not need and REFUSED to take it back when I attempted to return it, unopened, the very next day!
They should make an exception to the return policy when the mistake is due to their own misinformation! Instead of refusing to listen and speaking to me unprofessionally.