Took my 8 month old basset hound in for a cough and for them to look at his right paw as he was limping. They gave me an estimate for $250 and my final bill was $414!!
They said well meds...I call BS!
Yes they did check for the ear infection, but I was also told they would clean his ears, not done. I was told by vet that she would send home some easy digestible food and then I was going to be charged another $39! NO WAY! This is just highway robbery at its best.
Felt very cold, just this is the way it is, do you want it or not? Wanted me to send his x-rays to someone who could "look into the problem more" couldn't be sure. I said no just give me a copy of the x-rays which I had to push them to do!
Wanted to do blood work I said no. Pressure and upsell is what they do.
Reason of review: Poor customer service.
Monetary Loss: $414.
Preferred solution: Price reduction.
Banfield Pet Hospital Cons: Vet, Charges, Bedside mannor.