I had been taking my little sweet chihuahua here since she was a baby, About a month ago she got sick and I took her in. They ran blood tests and I was given very horrible news that she was severely ill and to save her would cost thousands of dollars.
In giving me the news they were very cold and insensitive. I felt like they were treating me like a number, no compassion for my beloved pet. The doctor never even came into the room to introduce him/herself and tell me the full situation, I had different nurses the entire time. It was heart breaking.
When I had to make the terrible decision to put her to sleep they gave me some time to say goodbye. Less then 5 min!! Then as I was saying goodbye to Ruby my little chihuahua baby and making peace with myself and the awful decision I had to make, A nurse walked in took my little dog and said do you care if we dissect her for learning purposes? I was incomplete shock and disgust for the lack of insensitivity!!!
I was such a wreck already I couldn't believe what I was hearing. I called the next morning and told them I would no longer be going there and they sounded like they could care less. I would tell anyone one who loves their pet to not take them here!!!! They are a corporate business who's employees lack passion and love for the animals that come in!
The worst part is now I have to wonder what they did to my little dog after I left. It is an awful feeling =(
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.