My Dog passed away at 10 years of age from a "grapefruit" size tumor that ruptured in her spleen that went undetected by the Banfield Vet I took her to regularly . She was a large dog and the ER vet said it would not be noticeable to me but should have been caught by a VET!!!
So much for preventative care.... To add insult to injury when I called to cancel my "wellness" plan because my beloved friend had DIED they MADE ME PAY FOR THE REST OF THE MONTHS ON HER PLAN. So not only did I have to pay over $1000 to the ER vet, 500 to the crematory, and say goodbye to beautiful dog who was a member of my family--- I had to pay Banfield for several months to come even though the dog covered by the plan was no longer alive. That is truly sick.
How can they sleep at night. NEVER NEVER NEVER again will I use their services.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Monetary Loss: $1000.