Orlando, Florida
1.1K views 17 comments

I had a five month old German Shepherd and I was taking him regularly to Banfield Pet Hospital on 6134 E. Colonial Dr Orlando, FL 32807, every time we went in there they said our dog was perfectly normal and healthy. We were paying for the best treatments, and they told us he had neutering in the package that we were purchasing and they said it would be a simple procedure that they always do and we could even add his hernia procedure in there as well. I dropped him off on Saturday February 16th, 2014 without even saying goodbye to him because i thought I would see him back at 5 p.m. like they said.

My boyfriend told them before doing any procedures to please call him so that they could tell him the estimate price, and they never called regardless that I was the one dropping him off he wanted them to call him first.

After the procedure when they called my boyfriend and I in to tell us our dog had passed they wouldn't give us any reason as to why he passed except that at first they were saying he had a "heart attack" but towards the end told us they have no idea as to why he passed. one of the veterinarians also said she had witnessed Keyz open his eyes before the took the oxygen off of him and when we spoke to the second vet performing the procedure she said the other vet was not even in the room.p

i would like a thorough investigation done on Banfield pet hospital on 6134 E. Colonial Dr Orlando, FL 32807 with an investigation on the process and the veterinarians and the technicians, on their policies and procedures to determine that their priority is for the pets health, and not just as an assembly line.



My email is fhaxhaj11@icloud.com

Fabiola Haxhaj

Review about: Hernia Procedure.

Review #476196 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Banfield Pet Hospital?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Orlando, Florida, United States #1184367
I realize that this is an old thread. My heart cries for your pain, I lost my dog two years ago as well, my dog passed away from vet negligence, is such a painful experience, I hope that your heart is healed and you had a satisfactory resolution.
I'm so sorry that happened our pets are our families and our babies. I wouldn't trade my vet for anything in the world been going to them for 11 years. If you ever need a vet they are;
Pershing Oaks Animal Hospital
Orlando, FL
corner of Goldenrod Rd and Pershing.
My heart goes out to you and i hope justice is done for the loss of your "Baby", pets are like family to me
It sounds to me as if they may have over sedated the puppy causing him to either go into cardiac arrest. Its not a good idea to sedate, neuter or spay a pet until their at least 8 months old unless an its a emergency surgery situation.
I usually wait until my animals are a year old before I have them spayed or neutered. Less chance of serious complications.
I'm sorry for your loss.
to Anonymous #1064277
Actually, it is easier on the pet (and the surgeon) to spay before the pet goes into heat- less risk of hemorrhage, faster surgery, etc. As for neutering, early neuter decreases the chance of the male developing bad habits of marking or becoming aggressive.
Please file a complaint with the state board of veterinary medical examiners and the BBB. Also boycott ALL Mars Candy Company Products and get everyone you know to do the same. They make all of the popular candies, plus so much more. Many popular pet foods, including Nutro, Greenies, Pedigree, Whiskas and so much more. They also make food, such as Uncle Bens Rice and drinks. They also make fancy coffee makers and coffee and teas for them. Mars Candy Company owns Banfield. Hit them where it hurts! Stop buying all of their products! I have! They also perform deadly, painful testing on animals. Go to marscandykills.com and see a gruesome devastating video for yourself. Then ask yourself, is that bag of M and M's worth it?
You went to a chain vet and you're surprised? How many complaints do you see on this site with chain Medical, Dental and Vets? When will *** people stop going to chain healthcare facilities? You went because it's "convenient" and now you maybe understand why you shouldn't go to a chain. These chains are driven by money and expansion not by taking care your health. Don't be ***.
to Anonymous Melbourne, Victoria, Australia #1206682
Precisely. Maybe it's all the misspelled or incoherent comments, but I really get the impression that these chain clinics appeal primarily to the lazy and/or ***.
Los Angeles, California, United States #789517
You shouldn't neuter a shepherd until he is full grown. Otherwise you are asking for hip issues. They simply don't developed correctly when neutered. I suggest anyone who is going to look at neutering weigh the options. Please do complete research on the subject before taking the vets word for it. Many vets simply do not read the current research on the subject. Banfield gave me a hard time about neutering our shep. After talking to other vets and legit research we passed. We also finally got off that crack plan they sell you. Our Shep is 3 years old, totally healthy and has 0 "bad habit" doesn't spray anywhere blah blah. I'm terribly sorry for your loss, if you replace that puppy please google reasons why you should not neuter him. He has a better chance at being healthy and happy without it and stay away from Banfield unless you like throwing your money away for bad care.
to Kasp #858364
You're an ***. Hip issues (dysplasia) happens because of genetic disposition or growing too fast (like if you feed them adult large breed formula instead of puppy formula food).
And no, he does not have a better chance at being healthy and happy, because when you neuter, YOU REDUCE THE CHANCE OF TESTICULAR CANCER TO ZERO. As well as eliminating or reducing territorial behavior, aggression, and wandering for females. Oh, not to mention eliminating the chance of producing puppies because, you know, SHELTERS ARE FULL OF DOGS THAT ARE KILLED EVERY YEAR because people like you think they're breeders, when in reality, all you are are puppy mill losers.

You May Also Like

"Freddy was exactly one year old when i took him into Banfield in Midtown, Miami to get neutered. I picked him up after his surgery, and the doctor told me..." Read more
"I took my 2 year old pit bull in for a dental. I told them he had a broken canine but did not know how bad it was. The vet..." Read more
"I took my 18 week old Siberian Husky to Banfield to be chipped, and he came out with PARVO. He died 9 days later. They admitted he could have contacted..." Read more
"March 21st we took our daughter's one year old Bishon to be spade. We have been on a well-ness plan that was sold to us for that very reason, yet..." Read more
"My wife bought me the low cut slip on shoe for my birthday, as i have 4 pair of shoes and 1 pair of the work boots I was excited..." Read more
"Ordered a two pack of Makita BL1830 and received a two pack of BL1815. The capacity rating of the BL1830 is 3.0 au and the capacity of the BL1815 is..." Read more
"This man is a sexual predator he known to take women rob them and leave them helpless sometimes takes to another town. He preys on young singles mothers usually in..." Read more
"Aside from the fact that they are for some reason trying to charge me 110$ a month, for their plan that is currently advertised at 29.99$ a month on their..." Read more