I took my cat in for annual vaccines. Also asked the vet at Banfield to look at his hind legs as he had not been jumping down from furniture the way he normally did.
I thought he may have hurt a leg. My cat was just over a year old, they did his blood work and said he was in perfect health. They put him under anesthesia to take x-rays. The found nothing but gave him an injection of a non steroidal anti-inflammatory anyway.
Five days later he was not eating and was breathing rapidly. We took him back in to have them look at him. They said he was fine and stable and we cold take him home. It was clear he was not fine.
3 hours later we rushed him to the ER vet. He told us he was in critical condition and it looked like possibly renal failure. The estimate for additional testing was almost $3000. The ER vet was not optimistic he would get any better.
We had to make the difficult decision to put him down. We found out later that a leading cause of renal failure in cats is giving a non steroidal anti-inflammatory after the use of anesthesia, which is exactly what Banfield did. We are heartbroken. We asked them to cancel the insurance we had on Milo but they refused.
They do not care about animals or people and are completely incompetent! I will never take another pet there and put there lives in danger by exposing them to Banfield's so called care.
Monetary Loss: $800.