Update by user Apr 12, 2013
I wanted to give an update at this point there has not been any contact from Banfield and I am in the process of filing a lawsuit and class action lawsuit against Banfield for their incompetency.
Original review posted by user Mar 12, 2013
On March 2, 2013, I took my daughter Chloe (cat) into Banfield Pet Hospital for a dental cleaning at 0700. I went to pick her up at 1630 and brought her home.
Chloe did not seem to be her peppy self, so I called the hospital and they told me it is because the anethesia was still waring off. Well Sunday and Monday came and she seemed to be normal until the nightmare started at 2130, March 5th. Chloe started vomiting blood after eating. I rushed her to the Emergency Room where they rushed her to the back to get vitals and x-rays.
While trying to get x-rays, Chloe filled up with air all through out her body. Upon further examination from the surgeon and the doctor on duty, Chloe's trachea had been severed from the improper deflation of the breathing tube used to put animals out to do procedures.
All they want to do is send a card for condolences instead of taking responsibility for killing our pets. Due to me having to get CareCredit to pay for the care of Chloe in the Emergency Room I am now going to lose my home that I was supposed to close on March 29th.
Monetary Loss: $5000.