Nashville, Tennessee
1 comment

AFTER LEAVING BANFIELD 6 YEARS AGO I THOUGHT I WOULD TRY THEM OUT AGAIN, WOW WALKED IN AND JESSIE AT THE FRONT DESK CALL GORDAN (CHOW/LAB) RIGHT OVER TOLD HER I NEEDED HIS SHOTS FOR THE YEAR AND NAILS DONE WAS PLACED IN THE EX ROOM TO TOLD TO WATCH A VIDEO THEM SOME YOUNG GIRL KNCKED ON DOOR. GORDEN BARKED STANDING UP AS SHE WALKED IN SHE STOOD RIGHT IN FRONT OF HIM AND SAID "THIS IS MY ROOM WE DON T BARK IN HERE" THEN SHE WALKED OVER TO COMP AND GAVE ME A PRICE OF 151.00...

WHEN I TOLD HER THAT IS HIGH SHE JUST SAID OH WELL I TOLD HER NEVER MIND AND WE PARTED WAYS... I CALLED BACK TO THE BANFIELD ASKED TO SPEAK TO THE VET SHE WAS IN SURGERY, ASKED WHO THE OWNER WAS IT TOOK 15 MINS TO GET THAT OUT OF THEM. WHEN I CALLED HE (DR ROBERSON) WAS AT LUNCH TIL 2 PM NEVER HEARD FROM HIM WHEN I CALLED AFTER TO HE WAS IN SURGERY. I TRIED TO CALL BANFIELD CORP BUT THEY WILL NOT LET YOU SPEAK TO ANYONE...

STANDARD ANSWER IS I DON T HAVE AUTHORIZATION TO TRNFER YOUR CALL.

BE VERY AWEAR OF NOT ONLY BANFIELD BUT THIS DR OWNS THE BANFIELD HOSPITAL IN JOHNSON CITY TN, AND ROBERSON VET HOSPITAL IN DOWNTOWN JOHNSON CITY, SEEM HE WILL GET YOU ONE WAS OR ANOTHER.....BEST WAS TO PUT AN END TO POOR BUSINESS PRACTICE AND POOR VET CARE IS TO TAKE YOUR MONEY ELSE WHERE... I WENT TO MY REG VET ACROSS TOWN GOT ALL OF THE SAME SERVICES FOR 107.00 AND A GREAT STAFF THAT LOVE AND HUG ON YOUR PET....

Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.

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Banfield Pet Hospital
#474207

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