Notorious for long waits. I was given a time range to bring my gravely ill dog to the Banfield Hospital in Johsnton RI. The time range was 7.15-7:45. No one showed up until after 8 am. I ended up taking my sick dog to another private hosptial. What a shame to bring a pet in to be unthanized and have to carry your pet through a store in a strip mall, namely Petsmart. Never again. I'm also going to file a complaint with the better business bureau and post warning on Craig's List. Stay away if you can from those places.