Northbrook, Illinois
Not resolved

Dr. Zabell of Banfield corporate called to “talk” today-they wouldn’t discuss my pet that they admitted in writing “mis-communicated & mis-documented” that resulted in $3100 in medical bills but wanted the records (including credit card info) on the patients (happened more than 1 time) who’s medical records and receipts they gave me “by mistake”.

When is any of this ok?

Is your info safe at Banfield-NO! #banfieldpetpals #banfieldpethospital #banfieldlife #banfieldpetpals #banfield #dogsofbanfield #banfield #liars #malpractice *** #unethical #identitytheft @banfield.travilahsquare @banfieldpethospital @banbanfieldpethospital @bgarish

Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.

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