Orlando, Florida
Not resolved
1 comment

So my 9 year old dog passed away a month and a half ago. Banfield finally calledcalled me saying they had received my dogs ashes this past friday.

I was in the hospital that day & saturday with my wife due to pregnancy complications. I called on Monday to pick up the ashes & they said they were moved by one of the staff and they cannot be located.

They have searched all day and still cannot locate his ashes or the other items that were to come with it. Not happy at all about this, it was tough losing him and now we can't even get his ashes.

Reason of review: Not as described/ advertised.

Monetary Loss: $115.

Preferred solution: Full refund.

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OMG how horrible! Report them to the BBB and the Office of Consumer Protection.

Banfield in Deptford, NJ killed my sweet Pomeranian, Missy on 11/25/2014. They suck! I hate them with a passion! Please see my website banfieldkilledmissy.com or find me on FB Banfield Killed Missy or look at the website Marscandykills.com and see how the owners of Banfield, the Mars Candy Company does deadly experiements on animals.

Please boycott ALL Mars popular candy brands!

Mars makes much more than candy too, including the most popular pet food brands! Please boycott all of their products if you hate Banfield!