Bakersfield, California
1 comment

i called last week to inquire about purchasing banfield insurance. i was treated very rudely on the phone.

the girl kept calling me hon,as if i was *** or something. and she wouldn't let me finish asking my question before she would answer so i didn't get the information i needed. and worst of all she said we don't take epileptics here. i was offended my dog has a name, i love him even if he has epilepsy.

don't address him by his disease, thats rude and hurtful to me. i can accept that you dont want to take animals that really need insurance.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Epilepsy is a seizure disorder that is not rare. Any small animal veterinarian has the knowledge to treat a dog with epilepsy.

This is a disease that we manage (unlikely to get a cure). Most of these pets do very well with (or sometimes without) seizure control drugs. A veterinarian may have a discussion with you about a consult with a neurologist or a specialist, but I find it unusual that they told you "we don't take epileptics here". This is typically a scenario that you WILL need a general practitioner, even if a specialist is involved in the pets care...

In general, Epilepsy will NOT prevent a pet from being signed up on one of their wellness plans... Hmmm...

Banfield Pet Hospital Reviews

  1. 196 reviews
  2. 101 reviews
  3. 35 reviews
  4. 18 reviews
  5. 23 reviews
Banfield Pet Hospital reviews