Banfield could improve their services. More knowledgeable vets / staff with compassion & maturity.
Believe in their customers & animals, do what they say & put up signs that tell people they R being video taped. They need 2 let people B with their pets in appointments & procedures more while be willing 2 talk 2 all people about procedures instead of treating people like they R 2 *** 2 handle anything medical. Listen 2 customers & simplify things. Getting meds, test results, appointments & procedures R overly complicated.
It isn't necessary 2 sedate most animals 2 do an x-ray but they do.
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.