I have a very long story and am giving them one last chance to resolve it before publishing it. I will tell you is is about misdiagnosis, mis-prescribing, and cheating on their "wellness" plan.
I don't think they pay any attention to this site, but I suggest EVERY PERSON go to the Mars, Incorporated website on Facebook and just put your complaint in few sentences. It will go on their site before they can delete it but maybe it will make them stand up and take notice. FYI Mars is the maker of M&Ms...Uncle Bens Rice ,Pedigree Dog food and many other well known products.
They have a site that makes them look good to the world. Maybe they just don't know what Banfield is doing.
Review about: Banfield Pet Hospital Wellness Plan.