Bought a preventive health plan for my dog thru Banfield. At first it seemed like they were O.K.
but now the honeymoon is over , every time I take my dog in there is some additional charge , for services rendered . They sold me first shield trio , only to have ticks latch onto him . The advantix that we used before worked great , but they told me it is to harmful for the dog. They told me since he was bitten by a tick he would have to get his heartworm test redone at my cost & I would have to deal with first shield my self to get reimbursed .
They are the ones that promoted first shield & I also found out since then that first shield has a bad reputation .
Look on line it's horrific . And for Banfield to keep promoting this product is WRONG.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Not correcting a problem they realize they have with a product they promote & sell.
Monetary Loss: $125.
Preferred solution: Full refund.
Banfield Pet Hospital Cons: Lying and theft.