I had been bringing my dogs there for a while. After one yearly checkup my dog came home limping.
I noticed a needle mark in his back leg where they shaved him to test his blood. Overnight his leg swelled the size of a pork picnic shoulder. I raced him back the next day. They made me wait as they all peeked through the window.
Eventually the doctor who treated him (she could have passed for the cleaning lady) informed he he got bit by something. I demanded a full investigation, since they apparently caused this (they probably used a syringe they found in the alley).
I took him somewhere else and after another $500 to install a drain hose, he was better. Never again!
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.