Product: Banfield Pet Hospital Active Prevention Wellness Plan Clear all filters (5 of 5 reviews match)
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1.2
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I took my dog to Banfield to do shots and the vet and staff sold me on their wellness plan with teeth cleaning. DO NOT DO THE SAME MISTAKE. They sell you teeth cleaning but tell you that they will call you during the time your dog is under anesthesia and tell you if...
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#1213120 Review #1213120 is a subjective opinion of poster.
Product
Banfield Pet Hospital Active Prevention Wellness Plan
Cons
  • Money grabbing vs pet caring
  • Pet costumer service plus service included
  • False promises
Reason of review
Poor customer service
Loss
$550
1.0
Details
DO NOT USE IF YOU NEED TO FLY PETS IN CARGO BELOW 45 DEGREES OUTSIDE!They are not willing to write any form of documentation to allow pets to fly in temperatures below 45 degrees on airlines. We paid for the banfield pet service for 3 years (20/month) without ever...
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2 comments
Anonymous
#1401245

Your vet was being ethical I. That they followed the code of federal regulations which states "(d) Temperature.

The ambient temperature in an animal holding area containing dogs or cats must not fall below 45 °F (7.2 °C) or rise above 85 °F (29.5 °C) for more than four consecutive hours at any time dogs or cats are present. "

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#1142501 Review #1142501 is a subjective opinion of poster.
Product
Banfield Pet Hospital Active Prevention Wellness Plan
Reason of review
Bad quality
Tags
  • worst company
  • Not Airline Friendly

Banfield Pet Hospital - Banfield costs with wellness plan membership

1.6
Details
In the last couple years, disappointed, with my membership I have to pay for a leukemia blood test if I renew his leukemia shot when due. He is never outdoors with stray cats, so the blood test is not needed. So I have to pay another vet for his leukemia shot. Also with dental cleaning, if something wrong on their blood test like liver or kidney disease; they say they have to cancel the dental cleaning; and must charge you for the Superchem/CBC blood test. It's over $100.00.
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Review
#1067660 Review #1067660 is a subjective opinion of poster.
Product
Banfield Pet Hospital Active Prevention Wellness Plan
Reason of review
Problems with payment
1.2
Details
Banfield Pet Hospital - Making dogs sick
(I guess) We took 2 applications back to Banfield, explained that it was making my dog sick and asked if they had a different one we could use...we were told, "no, our vets voted on that one and that's all we use" if we wanted something else we needed to purchase it...
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2 comments
Anonymous
#1192559

A pet can have an allergic reaction to ANYTHING, even natural things. Doesn't mean it's a bad product.

You can look up any product and find tons of horror stories.

I worked at Banfield for 6yrs (not there anymore) I saw ONE reaction to firstshield trio.

And it was just a little irritation.

I saw WAYYYYY more reactions to natural remedies.

I actually don't like topicals period. Only topical I like is Revolution for cats (not dogs because I don't trust topical heartworm prevention ). But Firstshield trio is the only topical I would use for dogs.

I prefer oral tablets.

Comfortis, trifexis and bravecto. Only sold at vet offices and your pet has to have been seen by the vet at the specific clinic (not just Banfield) at least once within 6mo. But it's worth it.

Oral preventions are much better for dogs, especially if you have cats in the home as well. Dog preventions are extremely toxic to cats and even if a tiny bit gets on the cat, it can be harmful.

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#890128 Review #890128 is a subjective opinion of poster.
Product
Banfield Pet Hospital Active Prevention Wellness Plan
Reason of review
Poor customer service
1.6
Details
Banfield Pet Hospital - ACTIVE PLUS PREVENTION SERVICES
I took my yorkie in to have her dental cleaning which is part in the plus active prevention services, was told I had to paid extra for anesthesia which is suppose to be a part of the service. I have had many good experiences with Banfield Pet Hospital but lately mostly...
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23 comments
Anonymous
#1480129

These huge corporations are the Problem the way their staffed and the turnover , they get good and bad vets and techs , hard to keep track , you hardly ever get the same person twice and I just don’t believe in dropping your pet off and not being part of the overseeing during treatment .... my precious little dog is dead now over this so called wellness -plan , so stupid, more a kill-plan , you don’t go along with all theirsuggestions and exte $ and your pets life will be in jeopardy!!

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Review
#833835 Review #833835 is a subjective opinion of poster.
Product
Banfield Pet Hospital Active Prevention Wellness Plan
Pros
  • Personal attention
  • I both like and dislike
  • Some of the staff and one doctor
Cons
  • Staff attitude
  • Unprofessional staff
Reason of review
pet wellness plan
Loss
$18
Preferred solution
Price reduction

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

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